Summary
Overview
Work History
Education
Skills
Websites
Page
Certification
Timeline
Generic

Shiela Barawid

Ponoka,AB

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Rexall Pharmacies Ltd.
07.2023 - Current
  • Assisting store manager in all areas such as operations, hiring management, customer relation management and merchandising
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization in result I have decreased our outdated products by 20% from last year
  • Dealing with store maintenance or IT issues (creating tickets), in charge of accompanying inspectors, suppliers (CINTAS, Hallmark, Coke etc.) for store visit and orders
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Scheduling staff on a weekly basis based on employee availability, creating 99% coverage during the shift resulting in customer satisfaction and efficiency
  • Resolving customer complaints in timely manner such as exchange, refund, and other concerns
  • Helping the manager to escalate new strategies for new sales target and recruitment strategies
  • Analyzing and reviewing financial reports ensures that our targets are met and maintains gross profit, budgeted sales, inventory targets and other controllable store expenses.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits in result I have achieved the 38% target for our store last year end
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.

Administrative Assistant

Mad Mexican Prepared Food Products Ltd.
12.2021 - 01.2023
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships with our independent and corporate customers such as, Loblaws, Sobeys, Fortinos etc.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Performing accounting tasks, such as invoicing, receiving payments from customers (AR), billing for suppliers (AP); received more than 30 payments per day ensuring all receivables are posted in a timely manner
  • In charge in placing customer orders with an average of 75 stores per day while maintaining the 100% accuracy of the orders
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information; provided reports and support to the sales and production team
  • Coordinating office activities and operations to secure efficiency and compliance to company policies
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Conducting clerical duties, including filing, answering phone calls, responding to emails, and preparing documents
  • Helping Office Manager and Operations Manager in other administrative tasks.

Office Assistant

Four Elms Retirement Residence
05.2021 - 06.2021
  • Answer the telephone and direct calls in a professional and courteous manner; handles multiple requests for residents and assigns duties to appropriate department
  • Opened and distributed incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments; types of letter, resident notices, activity schedules and other documents as required; updates all daily, weekly and monthly residents list; maintains and updates the resident badge system, FOB system entering admissions or discharge as required
  • Performs photocopying, faxing and filing as required; maintain manual and computerized information filing systems
  • Ensure supply and control of all office supplies and equipment for the maintenance of administrative support services, including inventory, purchasing, and receiving.

Food Service Supervisor

Tim Hortons, Athabasca
06.2020 - 02.2021
  • Assist managers with all the administrative tasks, scheduling, and inventories
  • Assist with hiring, coaching, performance management and reviews; boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Trains 5-10 workers in performance of duties and assigns and coordinates work of employees to promote an efficient operation
  • Reduced food waste by implementing proper inventory tracking and storage practices.

Financial Service Representative (Level 4)

Banco de Oro Unibank Inc.
12.2014 - 07.2018
  • Accepted and transact more than 250 of deposits, loan payments, processed current and savings account withdrawals per day
  • Opened new accounts such as savings and current accounts and closed customers’ existing accounts upon their request; Reconciled and settled incoming & outgoing clearing of cheques, handled incoming and outgoing wire payment & electronic payments
  • Worked with a high risk and high client impact processes, including large number of transactions
  • Resolved 95% of client problems regarding on their accounts like service charges and past due on their loan payments and suggested financial solutions designed to satisfy client needs and goals
  • Responsible for exchanging forex currency also, handled balancing of ATM machines and Cash Acceptance Machine (CAM) most of the time with total of $65000 per day
  • Ensured all accounts and transactions are processed accurately and efficiently by doing every activity with minimal amount of error; Processed more than 200 payroll every 15th and 30th of the month with minimal error
  • Followed the rules and regulations of the bank to maintained client’s assets privacy; by giving them an accurate and timely processed of service requests, transactions, and other business activities within relevant service level agreements and in accordance with established policies, processes, and procedures
  • Received an award as one of the most outstanding BDO client representatives in country.

Education

Diploma - Supply Chain And Operations Management

Centennial College, The Business School Progress Campus
Toronto, ON
04.2020

Bachelor of Science - Financial Management

Wesleyan University Philippines
Nueva Ecija, PH
04.2014

Skills

  • Analytical & Problem Solving
  • Collaboration & Organizational
  • Inventory Control
  • Team Building and Leadership
  • Know Your Customer
  • Administrative Support
  • Microsoft Outlook
  • Computer Proficiency
  • Office Management

Websites

Page

2

Certification

  • MS Word & Excel Specialist, Certiport, 2019
  • Food Handling Certificate, Servsafe, 2025

Timeline

Assistant Store Manager

Rexall Pharmacies Ltd.
07.2023 - Current

Administrative Assistant

Mad Mexican Prepared Food Products Ltd.
12.2021 - 01.2023

Office Assistant

Four Elms Retirement Residence
05.2021 - 06.2021

Food Service Supervisor

Tim Hortons, Athabasca
06.2020 - 02.2021

Financial Service Representative (Level 4)

Banco de Oro Unibank Inc.
12.2014 - 07.2018

Diploma - Supply Chain And Operations Management

Centennial College, The Business School Progress Campus

Bachelor of Science - Financial Management

Wesleyan University Philippines

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Shiela Barawid