Abdullah Al-Musawi
Kitchener,ON
Summary
Developed comprehensive skill set in fast-paced pharmacy environment, including medication dispensing and patient interaction. Seeking to transition into new field, leveraging strong organizational and customer service skills. Dedicated to applying attention to detail and ensuring efficient operations in any professional setting.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Walmart
07.2022 - 08.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Assisted pharmacy staff with preparing medications and filling orders.
Associate
Walmart
06.2021 - 06.2022
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelor of Science - Honours Science
University of Waterloo
Waterloo12.2028
Doctor of Pharmacy - Pharmacy
University of Waterloo
Waterloo12-2028
Skills
- Stocking shelves
- Answering customer questions
- Data entry
- Product restocking
- Pharmacy ethics
- Pharmacy workflow optimization
- Drug safety monitoring
- Prescription verification
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Pharmacy Assistant
Walmart
07.2022 - 08.2024
Associate
Walmart
06.2021 - 06.2022
Bachelor of Science - Honours Science
University of Waterloo
Doctor of Pharmacy - Pharmacy
University of Waterloo
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