ROBERT (BOB) MAIR

Primary goal was to create a landing platform for an under utilized segment of the Real Estate population who have spent their careers establishing a business base which disappears upon life events such a sabbaticals, semi or full retirement, illness, or bucket list opportunities come up. Rather than go " out of commission " I helped create a " referral " based concept which takes the registrant out of the mainstream status by "parking" their license; maintaining their client relationships and referring business opportunities to a preselected agent or agents. Recruiting and interview process critical to success. 14 agents have come aboard since inception, and concept is gaining rapid interest.

• Negotiated purchase contracts and lease agreements to establish maximum value for clients.
• Boosted referral business by establishing a strong network of professional contacts in the real estate industry.
• Generated leads and qualified prospects, facilitating smooth property transactions.
• Verified sales compliance with local governmental regulations, environmental standards and industry good practices.

• Recruited, trained and mentored new, developing and senior agents. This was a major function as Manager.
• Introduced systems in the office to foster team work and retention
• Communicated and advocated use of " business plan" approach for each agent with quarterly accountability.
• Constantly updating and communicating crucial changes in the Industry and suggesting strategies
• Having the agents embrace and use CRM's to ensure short and long term success in the business
• created value propositions on a consistent basis to ensure that the agent saw the benefit(s) of their association with the Company. Created a safe environment for the agent.

During this period I worked in several capacities. I was the Broker/Manager and part owner with Re/Max Twin Cities. I was in direct sales with a major independent for several years. I was Team Leader for Keller-Williams for several years during its introduction to the KW marketplace. I represented two major builders for several years earning top Sale's Achievement Awards from the KW Home Builder's Association. During this period I worked with very different business plans but I did realize and made it my mantra that RECRUITING, TRAINING AND RETENTION WERE THE secrets of success in any real estate operation.

• enhanced management performance by providing regular coaching, training, and performance feedback to management
• Introduced #1 strategy for success is to recruit, hire, train and retain. Introduced programs of training and accountability n this critical area. My responsibility included 18 offices, 16 managers and 500+ agents. We became the NUMBER ONE REGION IN SALES AND PROFITABILITY 1983-1990 inclusive.
• Set budgets and accountabilities for each branch within the region and each manager was indoctrinated in the analysis and implementation of this critical area of performance.
• Assisted in the development of an an introductory training program for new agents in the business; selected a trainer and oversaw implementation.
• My whole team incl. support staff, managers, agents received numerous awards in recognition of O/S performance.

• Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
• Hired 17 agents in Kitchener office during my tenure as manager.. While in London, as Branch Manager, the office became #1 in Canada in terms of sales and profitability The opportunity for Regional Manager with Canada Trust arose and I was the successful candidate.

I owned and managed, with my father, an independent family owned Real Estate Company of 28 agents for 8 years. Mair Real Estate Inc. was the #4 office in the Kitchener-Waterloo marketplace for and during that period. This has been my only vocation since graduation from University and I am proud to be a Realtor.