Blessing Etukudoh
Calgary,AB
Summary
Proven Dietary Aide and Customer Service Cashier with a track record of enhancing kitchen and service efficiency at Aleksandra Susak. Expert in sanitization and customer service, adept at problem-solving and time management. Achieved increased customer loyalty through exceptional service, demonstrating strong team collaboration and computer skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dietary Aide
Aleksandra Susak
07.2023 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Volunteer
Rheannon Green
10.2024 - 10.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Table and chair set up, move equipment and signage into place, help vendors with load in and set up.
Customer Service Cashier
George Asare
06.2018 - 04.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
Education
Diploma - Hospitality And Tourism Management
Southern Alberta Institute of Technology SAIT
Calgary, AB02-2025
Bachelor Of Arts - Communications Art
University of UYO,
Nigeria, Akwa Ibom State08.2014
Skills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Team Collaboration
- Food handling safety
- Computer Skills
- Sanitization
- Table Setting
Languages
English
Elementary
Certification
Proserve Certificate
WHMIS Certification
Food and safety certificate
Timeline
Volunteer
Rheannon Green
10.2024 - 10.2024
Dietary Aide
Aleksandra Susak
07.2023 - Current
Customer Service Cashier
George Asare
06.2018 - 04.2023
Proserve Certificate
WHMIS Certification
Food and safety certificate
Diploma - Hospitality And Tourism Management
Southern Alberta Institute of Technology SAIT
Bachelor Of Arts - Communications Art
University of UYO,
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