BLESSIE JOY PAMARAN
Sault Ste. Marie,Canada
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. The strategic and forward-thinking leader with a self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with a determined and decisive nature. Highly-qualified Housekeeping Supervisor with 2 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations supporting all guest needs. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. A bilingual individual with strong attention to detail. Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures, and health and safety regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Housekeeping Manager
Bayfront Quality Inn Suites-Sault Ste. Marie
03.2022 - Current
- Duties and Responsibilities: Calling for the room count the night before
- Setting up the number of room attendants to cover the rooms
- Doing room checks and advising the front desk when they are gone
- Doing up the assigned rooms on room schedule sheets
- Gathering up all door keys & papers at the end of the shifts
- Managing the daily operations of the housekeeping dept
- Assisting Guests with their requests
- Handling Guest calls about lost and found
- Receiving various orders, checking, and arranging for porters to be put in the proper area.
Renaissance Denver Central Park Hotel
01.2020 - 01.2021
- Duties and Responsibilities: Greeting and welcoming guests, clients, and visitors
- Answering and directing phone calls, messages, and inquiries
- Receiving and delivering mail and packages
- Scheduling and confirming appointments and meetings
- Processing and collecting payments and invoices
- Preparing and maintaining reports and documentation
- Keeping the front office clean and organized
- Providing customer service and support.
Food and Beverage Supervisor
Cedar Fair Entertainment Company
05.2018 - 05.2019
- Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Collaborated with kitchen staff to develop new menu items based on seasonal ingredients and customer preferences.
- Increased revenue with targeted upselling of high-margin menu items during peak dining hours.
- Consistently met or exceeded sales targets through effective team leadership and motivation tactics
Education
Global Business Management -
Sault College
Sault Ste. Marie, ON08.2023
Bachelor of Science Tourism Management -
De La Salle University Dasmariñas
Cavite, Philippines12.2019
Tourism Management -
University of Perpetual Help System DALTA in Las Piñas
Las Piñas City, Metro Manila08.2016
Skills
- Task Delegation
- Room Inspections
- Energy conservation
- Sanitation Standards
- Work Prioritization
- Scheduling Staff
- Lost and Found Management
Certification
- National Certificates II in Tourism Promotions Services (TESDA)
- English Communication in the Workplace (2019)
- Forum For International Trade Feasibility and Forum for International Trade of International Sales and Marketing in Sault College -With Distinction (01/2022-08/2023)
References
- Daryl James, Manager-Renaissance Denver Stapleton Hotel, daryljames@marriott.com, +17203833155
- Arnulfo Nietes, Project V&V Manager for On Corr Metrolinx, Alstom Canada Signalling Solutions, 130 Adelaide St. W., Toronto, ON, M5H, arnulfo.nietes@alstomgroup.com, +16478304308
- Grace Bernardo, College Professor at the School Of Business and At McDougall Energy Is Integration and Continuous Improvement Team Manager, grace.bernardo@saultcollege.ca & gracebernardo@mcdougallenergy.com, +17059711535
- Gabriel Araba CITP,FIBP,MBA, Professor, International Business Coordinator, Global Business Management Program Sault College of Applied Arts and Technology, Gabriel.ArabaA@saultcollege.ca
- Debbie Whalen, Head Housekeeper Manager at Bayfront Quality Inn Suites in Sault Ste. Marie, +7052973945
Languages
English
Professional Working
Timeline
Assistant Housekeeping Manager
Bayfront Quality Inn Suites-Sault Ste. Marie
03.2022 - Current
Renaissance Denver Central Park Hotel
01.2020 - 01.2021
Food and Beverage Supervisor
Cedar Fair Entertainment Company
05.2018 - 05.2019
Global Business Management -
Sault College
Bachelor of Science Tourism Management -
De La Salle University Dasmariñas
Tourism Management -
University of Perpetual Help System DALTA in Las Piñas
- National Certificates II in Tourism Promotions Services (TESDA)
- English Communication in the Workplace (2019)
- Forum For International Trade Feasibility and Forum for International Trade of International Sales and Marketing in Sault College -With Distinction (01/2022-08/2023)
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