Beyza Cugun
Edmonton,Canada
Summary
Compassionate Support Worker recognized for exceptional productivity and efficiency in task completion. Expertise in behavior modification, crisis intervention, and adaptive communication strategies. Known for strong empathy, active listening, and patience, consistently ensuring effective support and positive outcomes for individuals under care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Transitional Housing Worker
Shirley's Place
Edmonton, Alberta
01.2025 - Current
- Participated in weekly staff meetings to discuss caseloads and strategies for best serving clients' needs.
- Monitored client progress and updated case files accordingly.
- Collaborated with landlords, property managers, and other agencies to coordinate services and ensure safe living environments for clients.
- Guided clients through transition to independent living within the community.
SHELTER SUPPORT WORKER
Elizabeth Fry Society
Edmonton, Canada
01.2024 - Current
- Company Overview: Community of Hope
- Recognized crisis situations, assessing potential danger to clients and other individuals
- Helped clients fill out job and housing applications and court documents
- Encouraged client independence through goal setting and problem solving techniques
- Facilitated group activities designed to enhance social interaction, self-esteem and confidence building skills
- Community of Hope
Outreach Worker
Elizabeth Fry Society
Edmonton, Alberta
12.2023 - 05.2024
- Maintained detailed records using spreadsheets to track the individuals served, ensuring alignment with government reporting requirements.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Engaged with vulnerable community members, ensuring they had access to critical resources, including food, water, naloxone kits, first aid supplies, and safe injecting materials.
SUPERVISOR
Jovic Bakery
Edmonton, Canada
03.2018 - 11.2023
- Implemented successful team-building initiatives to increase retention
- Created detailed reports summarizing daily operations, progress towards objectives, and potential areas of improvement
- Communicated employee, customer and workplace needs to managers
Education
Community Justice & Corrections -
MacEwan University
Edmonton, AB06.2025
Skills
- Problem-solving abilities
- Team collaboration
- Interpersonal skills
- Empathy and understanding
- Stress management
- Time management
Certification
- First Aid
- Naloxone
References
References available upon request
Affiliations
- Practicing the importance of self-care
References
References available upon request.
Timeline
Transitional Housing Worker
Shirley's Place
01.2025 - Current
SHELTER SUPPORT WORKER
Elizabeth Fry Society
01.2024 - Current
Outreach Worker
Elizabeth Fry Society
12.2023 - 05.2024
SUPERVISOR
Jovic Bakery
03.2018 - 11.2023
Community Justice & Corrections -
MacEwan University
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