Summary
Overview
Work History
Skills
Timeline
Generic

Beth Latorre

Coquitlam,Canada

Summary

Detail oriented Police Dispatcher with 20 years of experience in law enforcement support. Skilled in utilizing CPIC and PRIME systems to facilitate timely access to critical information. Expert ability to identify operational needs and recommend strategies, plans, and processes for supporting goals and objectives. Seeking to contribute expertise in data analysis and operational efficiency within a dynamic law enforcement environment.

Overview

25
25
years of professional experience

Work History

Training Specialist

Ecomm 911
Vancouver, Canada
09.2018 - Current
  • Trained new call-takers and dispatchers on how to use and interpret CPIC and PRIME
  • Responsible for training new 911Q, 911 Call-takers, Vancouver Police Dispatchers and Central Dispatchers
  • Managed adult learning, return to work for returning employees and quality assurance
  • Helped design new training materials for VPD dispatch and Central Dispatch classes

Central Dispatch

Ecomm 911
Vancouver, Canada
01.2015 - Current
  • Perform CPIC and PRIME queries and relays pertinent information to both dispatchers and police officers
  • Monitors the radio channels and dispatchers ensuring that standards are being maintained
  • Does risk assessments of pending calls
  • Provide mentoring for call-takers and new dispatchers

Communications Operator II (Dispatcher)

Ecomm 911
Vancouver, Canada
01.2001 - Current
  • Ran CPIC and PRIME as required by Ecomm policy and procedures for incoming files and calls.
  • Monitored a radio channel to properly relay information back and forth with police officers.
  • Audit incoming files to ensure all pertinent information is included int he file

Communications Operator I (Call-taker)

Ecomm 911
Vancouver, Canada
01.2000 - Current
  • Received, triaged and processed emergency and non-emergency police calls for Vancouver Police, including utilizing CPIC and PRIME

Skills

  • Experience using CPIC and PRIME law enforcement databases
  • Critical thinking skills
  • Effective Troubleshooting
  • Attention to detail
  • Accuracy
  • Strong Verbal Communication
  • Experience with Privacy Regulations
  • Information security protocols

Timeline

Training Specialist

Ecomm 911
09.2018 - Current

Central Dispatch

Ecomm 911
01.2015 - Current

Communications Operator II (Dispatcher)

Ecomm 911
01.2001 - Current

Communications Operator I (Call-taker)

Ecomm 911
01.2000 - Current

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