Bernardo Segundo
Atascadero
Summary
Detail-oriented professional with strong customer support and organizational skills. Experienced in managing high volumes of donations and enhancing processing workflows for improved efficiency.
Overview
14
14
years of professional experience
Work History
Donor Services Representative
Goodwill Central Coast
Atascadero, CA
12.2024 - 05.2026
- Monitored product quality and safety standards, ensuring compliance with organizational policies and regulations.
- Maintained productivity and quality standards at all times.
- Processed incoming donations efficiently, ensuring accurate tracking and inventory management.
- Sorted and categorized donated items to optimize storage space and retrieval efficiency.
- Collaborated with team members to maintain a clean and organized donation processing area.
- Developed improved workflows for processing high volumes of donations during peak periods.
- Increased donation efficiency by accurately sorting and categorizing incoming items.
Sales Associate -Cap 2
Walmart
Paso Robles, CA
05.2017 - 03.2019
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize sales opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Meat Department Clerk
Food For Less
Paso Robles, CA
04.2015 - 03.2017
- Provided exceptional customer service in meat department, assisting customers with product selection and inquiries.
- Maintained cleanliness and organization of meat display cases to ensure product quality and freshness.
- Operated slicers, scales, and other equipment safely while adhering to health and safety regulations.
- Assisted in inventory management by tracking stock levels and restocking products as needed.
- Monitored product expiration dates, ensuring timely removal of outdated items for customer safety.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
- Enhanced customer satisfaction by providing exceptional service and assistance in the meat department.
Clerk/Meat Cutter
J&R Meats
Paso Robles, CA
01.2012 - 12.2014
- Processed customer orders efficiently, ensuring accuracy and timeliness.
- Managed inventory levels, coordinating stock replenishment to meet demand.
- Assisted in maintaining cleanliness and organization of retail space.
- Collaborated with team members to enhance customer service experience.
Education
No Degree - General Education
Allan Hancock College
Santa Maria, CA06-2006
Skills
- Customer support
- Customer relations
- Database maintenance
- Organization
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Donor Services Representative
Goodwill Central Coast
12.2024 - 05.2026
Sales Associate -Cap 2
Walmart
05.2017 - 03.2019
Meat Department Clerk
Food For Less
04.2015 - 03.2017
Clerk/Meat Cutter
J&R Meats
01.2012 - 12.2014
No Degree - General Education
Allan Hancock College