Benjamin Nguni
Milton,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure the remote telesales associate position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Supervisor
D Spot Dessert Cafe
10.2022 - Current
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Overnight Stocker and Receiver
Walmart
09.2021 - 05.2022
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Education
High School Diploma -
Our Lady of Mount Carmel Secondary School
Mississauga, ON06.2019
Skills
- Sales Operations
- Conflict Resolution
- Hospitality
- Customer Service
Certification
- Effective Sales course, Waterloo University, May 2021
- Facebook and Instagram Marketing course, Digital Marketing Academy of Canada, May 2021
Additional Information
I lead audio-visual operations for my church, All Nations SDA, and serve as the Co-Head of the Communications Department for over four years, with a total of nine years of departmental involvement. I ensure the seamless execution of weekly services by managing technical aspects and collaborating with my team.
Timeline
Restaurant Supervisor
D Spot Dessert Cafe
10.2022 - Current
Overnight Stocker and Receiver
Walmart
09.2021 - 05.2022
High School Diploma -
Our Lady of Mount Carmel Secondary School
- Effective Sales course, Waterloo University, May 2021
- Facebook and Instagram Marketing course, Digital Marketing Academy of Canada, May 2021
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