Benita Adeloye
Scarborough,ON
Summary
Driven final-year business student predicted a 2.1 seeking the position of a Marketing & Social Media Content Creation Job. Experienced in operating IT systems & working across multiple departments, with a proactive approach to overcoming obstacles and a high degree of adaptability. Aiming to utilize my communication/problem-solving skills, academic knowledge & 3+ years of diverse work experience to make a meaningful impact on the business.
Overview
3
3
years of professional experience
Work History
Brand Representative
Boohoo.com
08.2022 - Current
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Completed floorsets, filled floor, and rang up customers.
Customer Service Administrator
Fitness Superstore
07.2021 - 02.2022
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Researched issues with shipments, product damage and incorrect product amounts.
- Updated customer service database with new information, address changes and contact details.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
Social Media Marketer
Ocean Audio - Remote
05.2020 - 06.2021
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Responded to inquiries and engaged with followers to build community and support customer engagement.
- Strategized and developed video content for client's website and social media publications.
- Managed paid social media advertising campaigns to reach and engage target audiences.
Education
BBA - Marketing Management
Toronto Metropolitan University
05.2027
Skills
- Revenue Generation
- Sales Expertise
- Customer Relations
- Store Displays
- Analytical/ Problem Solving
- Communication/ Interpersonal Skills
Accomplishments
- Worked in a group of 5 for a consultancy project to develop strategic recommendations to address challenges for a real client.
- Utilized excel to conduct budget & forecast analysis to evaluate the financial prospects of a starts up company.
- Eco Ambassador.
- Engaged in sustainability events to promote & develop green ideas at school.
- Created a PowerPoint & presented findings for the client, receiving excellent feedback.
Timeline
Brand Representative
Boohoo.com
08.2022 - Current
Customer Service Administrator
Fitness Superstore
07.2021 - 02.2022
Social Media Marketer
Ocean Audio - Remote
05.2020 - 06.2021
BBA - Marketing Management
Toronto Metropolitan University
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