Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Employee of the Month
Generic

Diego Hurtado

Scarborough,ON

Summary

Developed skills in fast-paced retail environments, focusing on customer service and efficient inventory management. Demonstrates strong organizational abilities and keen eye for detail, ensuring product displays are always appealing. Seeking to transition into new field where these skills can drive success and innovation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Merchandise Associate

Best Buy
10.2023 - Current
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Enhanced visual appeal of the store by constructing creative displays that showcased featured products effectively.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Collaborated with store managers to determine best placement for merchandise displays.

Bakery Clerk

Loblaws
10.2022 - 08.2023
    • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
    • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
    • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
    • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Education

High School Diploma -

J. Clarke Richardson Collegiate
Ajax, ON
06.2023

Skills

  • Retail experience
  • Store organization
  • Cash management
  • Planogram execution
  • Shrink reduction
  • Pricing and signage updates
  • Cleaning procedures
  • Display setup

Accomplishments

  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.
  • Earned "Employee of the Month" award in March 2024 and March 2025.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

  • Certified operator of Work Assist Vehicle (WAVE)
  • Certified Product Process Specialist at Best Buy - 2 Years

Timeline

Merchandise Associate

Best Buy
10.2023 - Current

Bakery Clerk

Loblaws
10.2022 - 08.2023

High School Diploma -

J. Clarke Richardson Collegiate

Employee of the Month

I am honoured to have received the Employee of the Month award in recognition of my consistent hard work, strong initiative, and enthusiastic approach to every task. I take pride in completing assignments promptly and efficiently, always striving to exceed expectations and contribute positively to the team's success.

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Diego Hurtado