Beer Kamal Kaur
Edmonton,AB
Summary
Dynamic leader with a proven track record at Gap, enhancing customer satisfaction and sales through expert visual merchandising and exceptional staff management. Skilled in Microsoft Office and interpersonal communication, I led teams to surpass sales targets by fostering a culture of achievement and continuous improvement.
Overview
3
3
years of professional experience
Work History
Lead: Kids and Baby Visuals
Gap
12.2023 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Controlled store inventory and reviewed cash handling and operations reports.
- Completed daily paperwork and computer entry of sales data as established by management.
- Exhibited excellent people skills during interaction with employees and customers.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
- Increased sales by implementing effective merchandising strategies and optimized store layouts.
Food Service Supervisor
Bar Burrito
01.2022 - 04.2024
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Oversaw balancing of cash registers, reconciled transactions.
- Oversaw training of more than 8 team members.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Maintained health and food safety standards at all stages, from storage through delivery.
Education
Baccalaureate - Project Management And Professional Communication
Macewan University
Edmonton, AB12-2021
Baccalaureate - Business Analysis And Professional Communication
Macewan University
Edmonton, AB12-2020
Bachelor of Technology - Electronics And Communications Engineering
Punjab Technical University
Punjab, India07-2017
Skills
- Customer service
- Visual merchandising
- Staff management
- Leadership development
- Business development
- Strong verbal and written communication skills
- Microsoft Office
- Time Management and Organization Skills
- Strong Interpersonal Skills
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Lead: Kids and Baby Visuals
Gap
12.2023 - Current
Food Service Supervisor
Bar Burrito
01.2022 - 04.2024
Baccalaureate - Project Management And Professional Communication
Macewan University
Baccalaureate - Business Analysis And Professional Communication
Macewan University
Bachelor of Technology - Electronics And Communications Engineering
Punjab Technical University
Similar Profiles
Dafina TrepcaDafina Trepca
Sales Associate at GapSales Associate at Gap
Sara SmithSara Smith
Sales Associate at GapSales Associate at Gap
Fayth RichardsFayth Richards
Sales Associate at GapSales Associate at Gap