Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Batool El-Massri

Pitt Meadows,Canada

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

volunteer Dental Receptionist

The Art Of smile dental
Vancouver, British Columbia
06.2024 - 09.2024
  • Delivered welcoming, professional experiences for all patients from check-in to check-out.
  • Managed appointment scheduling and confirmations using dental practice software.
  • Handled patient inquiries clearly and professionally via phone and in person.

Sales Associate

Hickory Farms
Coquitlam, Canada
11.2022 - 01.2023
  • Processed transactions, managed customer queries, and assisted in product selection.
  • Trained and mentored junior sales staff to drive store performance.
  • Maintained an organized stockroom and ensured product availability

Receptionist

RichelleNails and Spa
Port Moody, Canada
04.2021 - 01.2022
  • Scheduled appointments and managed client communications.
  • Handled payments and maintained accurate records.
  • Assisted customers with product selection and service information.

Retail Sales Associate

Winners
Port Coquitlam, Canada
02.2020 - 04.2021
  • Delivered outstanding customer service and resolved complaints in a professional manner.
  • Operated POS system, processed sales, and handled cash.
  • Stocked merchandise and maintained store presentation standards.

Education

Certificate - Esthetics and Nail Care Technology

Vancouver Community College
Vancouver, BC
12.2022

High School Diploma -

Pitt Meadows Secondary
Pitt Meadows, BC
06.2015

Skills

  • Sales development and product sales
  • Record keeping
  • Payment processing and cash handling
  • POS system operation
  • Customer relationship management
  • Communication skills
  • Team collaboration
  • Multi-tasking abilities
  • Scheduling and appointment management

References

References available upon request.

Timeline

volunteer Dental Receptionist

The Art Of smile dental
06.2024 - 09.2024

Sales Associate

Hickory Farms
11.2022 - 01.2023

Receptionist

RichelleNails and Spa
04.2021 - 01.2022

Retail Sales Associate

Winners
02.2020 - 04.2021

Certificate - Esthetics and Nail Care Technology

Vancouver Community College

High School Diploma -

Pitt Meadows Secondary
Batool El-Massri