Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Balwinder Gill

Winnipeg,Manitoba

Summary

Adept Licensed Optician with a proven track record at LENSCRAFTERS, Luxottica Group, showcasing top-tier sales achievements and exceptional customer support expertise. Demonstrated ability in leveraging advanced optical measurement techniques and excellent communication to exceed sales targets and enhance client satisfaction. Collaborates effectively, ensuring high-quality personalized optical care and proficient prescription interpretation.

Licensed optical professional with strong expertise in eyewear fitting, lens customization, and patient care. Skilled in managing optical equipment, conducting precise measurements, and ensuring top-quality vision solutions. Focused on team collaboration and consistently achieving positive outcomes. Adaptable and dependable, recognized for strong interpersonal skills and attention to detail.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Licensed Optician

LENSCRAFTERS, Luxottica Group
08.2018 - Current
  • Top sales Associate and Exceeded sales targets through expert knowledge of lens types, materials, and coatings for various customer needs by utilizing excellent communication skills when assisting customers.
  • Resolved customer complaints professionally and effectively to maintain positive client relationships.
  • Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Enhanced customer satisfaction by providing personalized optical care and recommending suitable products.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Educated patients on proper use, care and maintenance of eyeglasses
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.

Student Optician

Hakim Optical
11.2016 - 07.2018
  • Exceeded expectations as a team player by consistently supporting colleagues during high-traffic periods.
  • Maintained up-to-date knowledge of industry trends, participating in ongoing training sessions as required.
  • Collaborated with team members to achieve monthly sales targets through exceptional customer service and product knowledge.
  • Updated display frames with newest styles.
  • Read and filled prescriptions for eyeglasses
  • Aided in selection of eyeglass frames based on customer preferences.
  • Performed basic vision testing for new patients.

Education

Associate of Applied Science - Optical Science

Northern Alberta Institute of Technology
Edmonton, None
05-2018

Skills

  • Customer Support Expertise
  • Advanced Optical Measurement Techniques
  • Proficient Computer Skills
  • HIPAA Compliance Expertise
  • Prescription interpretation
  • Time management
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking

Languages

English
Full Professional

Certification

Optical Sciences - Eyeglasses

Timeline

Licensed Optician

LENSCRAFTERS, Luxottica Group
08.2018 - Current

Student Optician

Hakim Optical
11.2016 - 07.2018

Optical Sciences - Eyeglasses

Associate of Applied Science - Optical Science

Northern Alberta Institute of Technology
Balwinder Gill