Balwinder Gill
Winnipeg,Manitoba
Summary
Adept Licensed Optician with a proven track record at LENSCRAFTERS, Luxottica Group, showcasing top-tier sales achievements and exceptional customer support expertise. Demonstrated ability in leveraging advanced optical measurement techniques and excellent communication to exceed sales targets and enhance client satisfaction. Collaborates effectively, ensuring high-quality personalized optical care and proficient prescription interpretation.
Licensed optical professional with strong expertise in eyewear fitting, lens customization, and patient care. Skilled in managing optical equipment, conducting precise measurements, and ensuring top-quality vision solutions. Focused on team collaboration and consistently achieving positive outcomes. Adaptable and dependable, recognized for strong interpersonal skills and attention to detail.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Optician
LENSCRAFTERS, Luxottica Group
08.2018 - Current
- Top sales Associate and Exceeded sales targets through expert knowledge of lens types, materials, and coatings for various customer needs by utilizing excellent communication skills when assisting customers.
- Resolved customer complaints professionally and effectively to maintain positive client relationships.
- Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
- Verified and updated patient records promptly to guarantee accurate prescription information.
- Enhanced customer satisfaction by providing personalized optical care and recommending suitable products.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Educated patients on proper use, care and maintenance of eyeglasses
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
Student Optician
Hakim Optical
11.2016 - 07.2018
- Exceeded expectations as a team player by consistently supporting colleagues during high-traffic periods.
- Maintained up-to-date knowledge of industry trends, participating in ongoing training sessions as required.
- Collaborated with team members to achieve monthly sales targets through exceptional customer service and product knowledge.
- Updated display frames with newest styles.
- Read and filled prescriptions for eyeglasses
- Aided in selection of eyeglass frames based on customer preferences.
- Performed basic vision testing for new patients.
Education
Associate of Applied Science - Optical Science
Northern Alberta Institute of Technology
Edmonton, None05-2018
Skills
- Customer Support Expertise
- Advanced Optical Measurement Techniques
- Proficient Computer Skills
- HIPAA Compliance Expertise
- Prescription interpretation
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Critical thinking
Languages
English
Full Professional
Certification
Optical Sciences - Eyeglasses
Timeline
Licensed Optician
LENSCRAFTERS, Luxottica Group
08.2018 - Current
Student Optician
Hakim Optical
11.2016 - 07.2018
Optical Sciences - Eyeglasses
Associate of Applied Science - Optical Science
Northern Alberta Institute of Technology
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