Balveer Singh
Campbell River,BC
Summary
Candidate with fifteen years of experience in owning & managing quick service food restaurants (Pizza Hut, Quesada, Subway and a Local Pizza Place) seeking Osmow's Shawarma franchise opportunity. A a franchisee owner or manager I have always been successful in delivering exceptional customer service, earning customer trust and simultaneously keeping the operational cost down by efficiently utilizing resource at my disposal.
Overview
14
14
years of professional experience
Work History
Franchisee
Quesada Burritos & Tacos
08.2020 - Current
- Mitigated business risks by working closely with staff members and assessing performance.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Franchise-owner
Pizza Hut
11.2014 - Current
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained and developed team members to build human capital.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Prepared annual budgets with controls to prevent overages.
Restaurant Owner/Operator
Pizza Restaurant
03.2013 - 06.2014
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Subway Manager
SUBWAY®Restaurants
10.2008 - 01.2013
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Defined clear targets and objectives and communicated to other team members.
Education
Bachelor of Arts - Major: English And Minor Sociology
Ram Manohar College
Kanpur India 06.2005
Skills
- Employee Performance Evaluations
- Team Support
- Physical Coordination
- Billing and Payment Processing
- Schedule Crew Members
- Entrepreneurial Leadership
- Business Performance Management
- Training and Development
- Maintain Food Safety
Accomplishments
- Achieving highest sale growth in Canada Pizza Hut (2021-2022
- Keeping food and labor cost below the target
- Conceptualized and implemented special promotions for local community
- Donated over $20k to local Hospitals for charity
Timeline
Franchisee
Quesada Burritos & Tacos
08.2020 - Current
Franchise-owner
Pizza Hut
11.2014 - Current
Restaurant Owner/Operator
Pizza Restaurant
03.2013 - 06.2014
Subway Manager
SUBWAY®Restaurants
10.2008 - 01.2013
Bachelor of Arts - Major: English And Minor Sociology
Ram Manohar College
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