Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jannine Webber

Campbell River,BC

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

18
18
years of professional experience

Work History

Cashier Assistant Manager

Lee's Chicken
02.2020 - Current
  • Adhered to store policies and procedures while maintaining a clean and safe working environment for staff and customers.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Engaged with customers through effective communication, fostering positive relationships that encouraged repeat business.
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Handled inventory management by restocking merchandise and maintaining organized displays for improved accessibility.
  • Provided exceptional customer service by addressing inquiries and resolving issues efficiently to enhance shopping experience.

Customer Service Representative

Canadian Tire
11.2007 - 04.2019
  • Resolved customer inquiries efficiently, enhancing overall satisfaction rates.
  • Processed transactions accurately, maintaining consistency in cash handling procedures.
  • Collaborated with team members to streamline workflows and enhance communication.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
  • Delivered prompt service to prioritize customer needs.
  • Managed inventory levels, ensuring product availability and timely restocking.

Education

GED -

Carihi Secondary School
Campbell River, BC
06-1988

Skills

  • Attention to detail
  • Punctual and reliable
  • Customer relations
  • Willingness to learn
  • Teamwork
  • Multitasking and prioritizing
  • Problem-solving abilities
  • Critical thinking
  • Active listening
  • Effective communication

Languages

English

Timeline

Cashier Assistant Manager

Lee's Chicken
02.2020 - Current

Customer Service Representative

Canadian Tire
11.2007 - 04.2019

GED -

Carihi Secondary School
Jannine Webber