Summary
Overview
Work History
Education
Skills
Timeline
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Lishav Ohri

Store Manager
Kingston

Summary

Detail-oriented and dependable professional skilled in managing multiple priorities while maintaining a positive attitude. Demonstrates a strong willingness to embrace additional responsibilities to achieve team objectives. Actively seeking a full-time role that offers professional challenges and opportunities to leverage interpersonal skills, effective time management, and proven problem-solving abilities. Committed to contributing to team success through collaboration and innovative solutions.

Overview

5
5
years of professional experience
4042
4042
years of post-secondary education
2
2
Languages

Work History

Store Manager

Quesada Burritos & Tacos
05.2024 - Current
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product know.
  • Maximized sales by 20% with creating innovative visual merchandising displays and store layouts.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Approved regular payroll submissions for employees.
  • Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.

Passenger Driver

Uber Drivers
09.2023 - Current
  • Utilize GPS navigation tools.
  • Managed time effectively by accurately estimating travel times based on current traffic patterns.
  • Improved passenger satisfaction by consistently providing friendly, timely, and efficient transportation services, with a rating above 4.8.
  • Maintained accurate records of daily trips, including mileage logs and expense reports for company review.
  • Handled emergency situations calmly and efficiently, prioritizing passenger safety above all else.

Grocery Shopper

Instacart Shoppers
04.2022 - Current
  • Contributed to a positive team atmosphere by maintaining open communication channels with colleagues and participating in problem-solving initiatives.
  • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy rate as 100%.
  • Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.
  • Collaborated with store staff to locate items quickly, expediting order fulfillment and delivery.

Delivery Driver

SkipTheDishes
08.2021 - Current
  • Handle food orders with care
  • Familiarize yourself with local routes and traffic patterns
  • Be flexible and responsive to delivery requests
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Food Service Supervisor

Quesada Burritos and Tacos
01.2022 - 04.2024
  • Maintaining accurate records of inventory transactions.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Training new staff members, and providing ongoing development opportunities for existing staff.
  • Maintaining high standards of hospitality, and addressing any concerns or complaints promptly and effectively.

Customer Service Representative

Subway
10.2020 - 01.2022
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Greet customers warmly as they enter the restaurant
  • Prepare sandwiches, salads, and other menu items
  • Operate cash registers and process customer transactions

Education

Graduate Certificate - Business Analytics

St. Lawrence College
Kingston, ON

Bachelor's of Commerce Hons. - Accounts and Finance

Panjab University
Punjab, India

Skills

Team development

Friendly and positive

POS systems

Team leadership

Customer service

Outstanding communication skills

Sales expertise

Customer feedback analysis

Commercial driving

Valid Driver's license

Marketing strategy

Food safety management

Timeline

Store Manager

Quesada Burritos & Tacos
05.2024 - Current

Passenger Driver

Uber Drivers
09.2023 - Current

Grocery Shopper

Instacart Shoppers
04.2022 - Current

Food Service Supervisor

Quesada Burritos and Tacos
01.2022 - 04.2024

Delivery Driver

SkipTheDishes
08.2021 - Current

Customer Service Representative

Subway
10.2020 - 01.2022

Graduate Certificate - Business Analytics

St. Lawrence College

Bachelor's of Commerce Hons. - Accounts and Finance

Panjab University

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Lishav OhriStore Manager