Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Aymen Ahmed El-Moustaoui

Ottawa

Summary

Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 3 years of relevant work experience to your team.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Loblaws Pharmacy
09.2023 - 01.2025
  • Accurately entered and verified patient data using pharmacy software, ensuring compliance with privacy regulations.
  • Maintained both digital and paper filing systems for patient records and prescriptions.
  • Coordinated prescription deliveries and followed up with healthcare providers to obtain missing information.
  • Prepared documentation and supported effective communication between pharmacy staff and care teams.
  • Assisted in organizing workflow across multiple workstations in a fast-paced environment.
  • Ensured confidentiality and attention to detail in all patient-related tasks.
  • Contributed to smooth daily operations and adapted quickly to procedural updates.
  • Participated in continuous learning to support quality improvement initiatives.

Customer Service Associate

Pizza Hut
06.2024 - 08.2024
  • Greeted customers and handled orders in person and by phone.
  • Prepared food items maintaining hygiene standards.
  • Collaborated with team members to ensure smooth operations.

Customer Service Associate

Tim Hortons
05.2023 - 07.2023
  • Delivered excellent customer service during high-traffic hours.
  • Learned recipes and procedures quickly.
  • Maintained a clean and welcoming environment.

Seasonal Construction Labourer

Mohamed Construction
06.2020 - 08.2022
  • Assisted in residential and commercial site preparation, demolition, and cleanup.
  • Handled tools and materials safely, following all site safety protocols.
  • Supported skilled trades workers (e.g., carpenters, electricians) with manual tasks and equipment setup.
  • Maintained a clean and organized work environment to ensure efficient project progress.
  • Demonstrated reliability, physical endurance, and teamwork in outdoor and high-demand conditions.

Education

Bachelor of Science - Biomedical Sciences

University of Ottawa
Ottawa, ON
01.2027

High School Diploma -

Omer Deslaurier
Ottawa, ON
06-2023

Skills

  • Patient record management
  • Data entry
  • Medical software: Epic,Outlook,Sunrise
  • Customer service
  • Communication skills
  • Typing speed: 260 keystrokes per minute
  • leadership
  • teamwork
  • Time management
  • Multitasking
  • Clerical support
  • Tactful and diplomatic

Accomplishments

  • CPR Certification, 06/01/22
  • 300+ Volunteer Hours, Omer-Deslauriers
  • Muslim Festival Volunteer, 12/01/18
  • Police Record Check, 04/01/24

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

  • CPR Training
  • Police Record Check – April 2024


Timeline

Customer Service Associate

Pizza Hut
06.2024 - 08.2024

Pharmacy Assistant

Loblaws Pharmacy
09.2023 - 01.2025

Customer Service Associate

Tim Hortons
05.2023 - 07.2023

Seasonal Construction Labourer

Mohamed Construction
06.2020 - 08.2022

Bachelor of Science - Biomedical Sciences

University of Ottawa

High School Diploma -

Omer Deslaurier
Aymen Ahmed El-Moustaoui