Summary
Work History
Education
Skills
Timeline
Generic

Andrea Theriault

Gabriola,BC

Summary

Dedicated pharmacy assistant with a proven track record at IDA Pharmacy, excelling in medication management and effective communication. Recognized for optimizing patient interactions and maintaining rigorous infection control standards. Committed to fostering a collaborative environment, enhancing patient care, and mentoring new staff to ensure high-quality service delivery.

Work History

Pharmacy Assistant

IDA Pharmacy
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Addressed customer inquiries with a helpful and pleasant manner.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Dental Hygiene Assistant

Fresh and Gloss Dental Offices
  • Optimized patient flow through meticulous sterilization of instruments pre-appointment
  • Ensured a safe working environment by adhering to OSHA regulations regarding infection control protocols.
  • Managed patient records diligently, updating charts and notes to accurately reflect treatments provided.
  • Prepared patient for x-rays and gathered x-ray films.
  • Prevented cross-contamination by diligently cleaning treatment rooms, surfaces, and equipment according to established protocols.
  • Promoted a positive image for the dental practice by upholding professional standards in interactions with patients, colleagues, and community members.

Pharmacy Assistant

St Therese Hospital
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Handled confidential and sensitive patient interactions with a high degree of professionalism.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Collaborated with healthcare professionals to provide seamless patient care, addressing inquiries regarding medications and dosages.

Education

Completion Of High School -

Southgate Secondary
Campbell River, BC
06.1988

Skills

  • Medication management
  • Patient record management
  • Infection control
  • Pharmaceutical inventory
  • X-ray preparation
  • Quality assurance

Timeline

Pharmacy Assistant

IDA Pharmacy

Dental Hygiene Assistant

Fresh and Gloss Dental Offices

Pharmacy Assistant

St Therese Hospital

Completion Of High School -

Southgate Secondary

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