Ayla Bute
Toronto,ON
Summary
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with a compassionate nature and drive to serve the local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Placement Student
Lumenus Community Services
Toronto, Ontario
09.2024 - Current
- Developed and implemented individualized education plans for students with special needs.
- Assisted in the implementation of behavior management strategies within classrooms.
- Assisted teachers with managing challenging behaviors from students.
- Implemented activities to help clients build important skills for work and personal needs.
Store Team Member
Marshalls
Innisfil, Ontario
05.2022 - 08.2023
- Organized and maintained store displays.
- Greeted customers and provided excellent customer service.
- Assisted with unloading deliveries from trucks and organizing them in the back room.
Volunteer
Turkish Community Centre
Waterloo, Ontario
01.2019 - 05.2022
- Attended weekly meetings to discuss progress and future initiatives.
- Organized and maintained records of volunteer hours and donations
Volunteer
Waterloo Collegiate Institute
Waterloo, Ontario
11.2020 - 12.2020
- Prepared grant applications on behalf of the organization.
- Organized and executed fundraising campaigns to generate donations.
- Cultivated relationships with potential donors through phone calls, emails, and in-person visits.
Cashier
Walmart
Waterloo, Ontario
03.2019 - 03.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
Education
Ontario College Diploma - Addiction And Mental Health Worker
Centennial College
Toronto, ON04-2025
Bachelor of Arts - English For Academic Purposes
Georgian College
Barrie, ON04-2023
High School Diploma -
Waterloo Collegiate Institute
Waterloo, ON06-2022
Youth Job Connection Certificate -
Youth Employment Service
Toronto, ON09-2021
Skills
- Customer Service
- Cash Management
- Crisis Communications
- Marketing
- Store maintenance
- Store Organization
- Customer Assistance
- Teamwork and Collaboration
- Store Opening and Closing
- Cash Register Operation
- Adaptability
- Decision-Making
Languages
English
Full Professional
Turkish
Native/ Bilingual
Affiliations
- Current student of the Addiction Mental Health Worker Diploma Program
- Experience in a community center
- Trained in communication skills, first aid, art therapy
- Knowledge of ethical and cultural rules, social policy, political, social and economic skills, first nation history and culture
- Strong communication skills
- Computer skills include proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Graphic Design, Graphic and Multimedia
Certification
- The Canadian Barista Academy
- CPI Training
- Naloxone Training
Timeline
Field Placement Student
Lumenus Community Services
09.2024 - Current
Store Team Member
Marshalls
05.2022 - 08.2023
Volunteer
Waterloo Collegiate Institute
11.2020 - 12.2020
Cashier
Walmart
03.2019 - 03.2020
Volunteer
Turkish Community Centre
01.2019 - 05.2022
Ontario College Diploma - Addiction And Mental Health Worker
Centennial College
Bachelor of Arts - English For Academic Purposes
Georgian College
High School Diploma -
Waterloo Collegiate Institute
- The Canadian Barista Academy
- CPI Training
- Naloxone Training
Youth Job Connection Certificate -
Youth Employment Service
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