Faith Orowo Igede-Oghene
Calgary,AB
Summary
Proactive Youth Pastor and Administrator with comprehensive experience in youth ministry, customer service, and office management. Revitalized youth programs, improved attendance, and enhanced community outreach while maintaining confidentiality and efficient administrative support. Bringing strong organizational skills, spiritual guidance, and a dedication to fostering inclusive environments. Skilled in program management, teaching and counseling. Bringing a strong understanding of youth-related concerns, social media proficiency, and a compassionate nature. Background includes building volunteer teams to support church youth activities. Excellent leader, organizer and problem-solver. Practiced at selecting topics, materials, and music to support key messages. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. High-energy Youth Pastor highly effective at building and leading programs for ages 14 to 21. Knowledgeable about planning weekly classes and services, special events, and overnight retreats.
Overview
23
23
years of professional experience
Work History
Youth Pastor
RCCG Sanctuary of Praise
01.2016 - Current
- Built lasting relationships with youth and parents or guardians.
- Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
- Utilized various teaching techniques to effectively communicate biblical truths to young people in an engaging and relevant manner.
- Ensured a safe environment for all participants during activities by adhering to strict safety guidelines and protocols.
- Organized successful retreats that provided opportunities for spiritual reflection, personal growth, and fellowship among peers.
- Revitalized youth ministry by developing engaging programs and activities focused on spiritual growth.
- Increased youth group attendance by creating dynamic worship services tailored to engage a younger audience.
- Planned weekly groups as well as special events and overnight retreats.
- Created an inclusive atmosphere that welcomed individuals from diverse backgrounds, fostering a sense of unity and belonging within the youth group.
- Developed strong connections within the local community by partnering with schools, organizations, and other churches on various initiatives.
- Enhanced community outreach efforts by organizing mission trips, volunteer projects, and fundraising events.
- Scheduled and managed teams of youth volunteers.
Assistant Youth Pastor
RCCG Life Gate
01.2014 - 12.2015
- Coordinated annual trips, including mission trips and retreats, ensuring each experience was meaningful for both the participants and the communities they served.
- Provided pastoral care during times of crisis or grief, offering comfort and counsel to both youth members and their families.
- Designed engaging worship experiences that incorporated music, drama, visual arts, and multimedia elements for greater impact on the congregation''s younger demographic.
- Encouraged peer-to-peer connections by fostering a culture of mentorship and accountability among the older youth members towards their younger counterparts.
- Maintained open lines of communication with the Senior Pastor, keeping them informed of ongoing issues, accomplishments, and vision for the future direction of the youth ministry.
- Established strong relationships with parents and families to support open communication and foster a positive environment for the youth.
- Promoted volunteer opportunities within the church community, motivating young people to serve others as part of their faith journey.
Administrator
CHAMPIONS MONTESSORI ACADEMY
02.2010 - 12.2013
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Improved employee productivity with effective time management strategies for daily tasks.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Reduced overhead costs through careful budget management and resource allocation.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Optimized supply chain logistics for office supplies, avoiding stockouts and excess inventory.
- Developed comprehensive filing system that significantly improved document retrieval times.
- Educated staff on organizational mission and goals to help employees achieve success.
Customer Service Representative
ISOKO COMMUNITY BANK
01.2004 - 12.2009
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Led quarterly customer service meetings to review performance and set goals for improvement.
- Improved resolution time with effective problem-solving for customer complaints.
Administrative Assistant
Shell Petroleum Development Company, SPDC
01.2002 - 12.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
Education
Postgraduate Diploma - Technical Education
University of Benin
Edo State, Nigeria 09.2022
Higher National Diploma - Accounting
Federal Polytechnic Oko
Anambra State, Nigeria12.2001
National Diploma - Accounting And Finance
Federal Polytechnic Oko
Anambra State, Nigeria12.1997
Skills
- Preaching
- Youth Counseling
- Budget Management
- Community Service
- Biblical Knowledge
- Teaching
- Spiritual Guidance
- Counseling
- Cross-cultural understanding
- Sermons preparation
- Spiritual leadership
- Organizational Skills
- Reliability
- Congregational care
- Spiritual instruction
- Time management abilities
- Analytical Skills
Languages
English
Native or Bilingual
Urhobo
Native or Bilingual
Isoko
Native or Bilingual
Timeline
Youth Pastor
RCCG Sanctuary of Praise
01.2016 - Current
Assistant Youth Pastor
RCCG Life Gate
01.2014 - 12.2015
Administrator
CHAMPIONS MONTESSORI ACADEMY
02.2010 - 12.2013
Customer Service Representative
ISOKO COMMUNITY BANK
01.2004 - 12.2009
Administrative Assistant
Shell Petroleum Development Company, SPDC
01.2002 - 12.2003
Postgraduate Diploma - Technical Education
University of Benin
Higher National Diploma - Accounting
Federal Polytechnic Oko
National Diploma - Accounting And Finance
Federal Polytechnic Oko
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