Summary
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Austin Shackelford

Pleasant Hill,CA

Summary

Dynamic Customer Service Associate with a passion for enhancing customer satisfaction at Dougal's Christmas Tree Farm. Expert in resolving complaints and delivering exceptional service, leveraging active listening and product knowledge. Committed to fostering loyalty and positive relationships while efficiently processing transactions and maintaining stock.

Work History

Customer Service Associate

Dougal's Christmas Tree Farm
11.2022 - 12.2022
  • Assisted customers with product selection and inquiries to enhance overall satisfaction.
  • Processed transactions efficiently using point-of-sale systems to ensure accurate billing.
  • Maintained knowledge of seasonal products and promotions to provide informed recommendations.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.

Education

High School Diploma -

Pleasant Hill Adult Schoo
Pleasant Hill, CA

Skills

    Overwhelming desire to help people

    Deliver an exceptional customer service experience

    Customer complaint resolution

    Stock replenishment

Accomplishments

[team sports]

Interests

  • Team Sports
  • Historical Exploration
  • Learning new cooking techniques and expanding my culinary skills
  • Reading
  • High-Intensity Interval Training
  • I participate in a variety of outdoor recreational activities
  • Strategy Games
  • Embracing outdoor adventures such as [activity 1] and [activity 2]
  • Martial Arts
  • Music

Timeline

Customer Service Associate

Dougal's Christmas Tree Farm
11.2022 - 12.2022

High School Diploma -

Pleasant Hill Adult Schoo
Austin Shackelford