Atharva Munj
Toronto,ON
Summary
Results-driven leader with a proven ability to empower teams, optimize operations, and deliver exceptional customer experiences. Skilled in strategic direction, performance improvement, and cost reduction, with a track record of turning challenges into opportunities. Known for driving efficiency, fostering accountability, and cultivating a high-performance culture. Ready to leverage my leadership and problem-solving skills to drive growth and deliver results in a managerial role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Kajun Chicken and Seafood
08.2023 - 12.2024
- Collaborated directly with the operational team to optimize workflow, reducing service time by 25% during peak hours through strategic delegation and process improvements.
- Worked closely with management to adjust operational strategies, optimize supply ordering, and improve staffing schedules. These initiatives contributed to a 9% increase in sales during promotions and a 6% increase in overall profitability.
- Conducted regular stock audits, comparing physical inventory against system records to identify discrepancies. Addressed discrepancies quickly to maintain inventory accuracy, leading to a 5% improvement in inventory accuracy, reducing supply chain disruptions.
- Developed and executed waste reduction strategies by working closely with kitchen staff to identify areas of excess usage or spoilage. Reduced food waste by 12% by implementing portion control and improving the tracking of ingredients nearing expiration.
- Collaborated with vendors and suppliers to negotiate pricing, delivery schedules, and product quality. This partnership helped optimize inventory costs, ensuring products were delivered on time and in the right quantities, ultimately saving 8% on procurement costs over six months.
Team Leader
KFC
12.2022 - 07.2023
- Led a team of 15-20 staff members, overseeing all daily operations in a high-volume, fast-paced environment, ensuring efficiency and excellent service during peak hours.
- Supervised and mentored new hires, successfully onboarding and training over 30+ team members on KFC’s operational standards, safety protocols, and customer service expectations, resulting in a 25% improvement in team efficiency within the first three months.
- Managed daily shift operations, including staff scheduling, food preparation, inventory control, and resource allocation, ensuring optimal team performance and achieving a 15% reduction in operational downtime.
- Managed inventory and supply ordering, reducing waste and optimizing stock levels, leading to a 12% reduction in food waste and better inventory turnover, directly contributing to improved profit margins.
- Collaborated with upper management to track performance metrics and develop operational strategies, resulting in a 10% increase in sales revenue during promotional periods.
Crew Member
Popeyes
01.2021 - 12.2021
- Consistently delivered top-tier customer service, enhancing the dining experience and increasing customer loyalty in a high-traffic, fast-paced environment.
- Led front-line operations, processing 100+ customer orders daily with speed and precision, ensuring 100% transaction accuracy and minimizing wait times to enhance overall customer satisfaction.
- Optimized service delivery by maintaining product quality and consistency, helping to boost customer retention rates by ensuring that each order was prepared to Popeye's' exact standards and delivered without delay.
Education
Bachelor's Degree - Digital Marketing
George Brown College
Toronto04-2025
High School Diploma -
St Andrews College
Mumbai, India04-2020
Skills
Multi Branch Operation Management
Team development and Operational Efficiency
Staff Training and Scheduling
Inventory Management and Cost Control
Efficiency Optimization and Strategic Planning
Certification
Food Handling Certificate
Smart serve
Timeline
Supervisor
Kajun Chicken and Seafood
08.2023 - 12.2024
Team Leader
KFC
12.2022 - 07.2023
Crew Member
Popeyes
01.2021 - 12.2021
Bachelor's Degree - Digital Marketing
George Brown College
High School Diploma -
St Andrews College
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