Ashley Jay
Vancouver,BC
Summary
Dedicated secretary with proven customer service skills. Experienced in office administration and schedule management, ensuring smooth operations and strong communication across teams.
Overview
19
19
years of professional experience
Work History
Secretary Booking Clerk
VCH
Vancouver
10.2020 - Current
- Coordinated office communications and scheduled appointments for executives.
- Managed documentation by maintaining organized filing systems and electronic records.
- Facilitated efficient office operations through effective use of scheduling software.
- Developed office protocols to streamline administrative procedures and improve workflow.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files..
Grocery Store Manager
Loblaws
Vancouver
02.2007 - 09.2020
- Led inventory management, ensuring optimal stock levels and minimizing waste.
- Developed staff training programs to enhance customer service and operational efficiency.
- Implemented merchandising strategies that increased product visibility and sales performance.
- Streamlined checkout processes, reducing customer wait times and improving satisfaction scores.
- Analyzed sales data to identify trends, guiding decision-making for promotions and product selection.
Education
High School Diploma -
Killarney Secondary
Vancouver06-2007
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- Schedule management
Timeline
Secretary Booking Clerk
VCH
10.2020 - Current
Grocery Store Manager
Loblaws
02.2007 - 09.2020
High School Diploma -
Killarney Secondary