Stephanie Greenland
Springfield,Ontario
Summary
Dedicated team member with excellent experience in a variety of industries. Track record of supporting professional needs with well-organized precision. Driven and resourceful administrative professional with 4+ years of experience assisting with work of high-achieving executives. Successfully manages high-volume workloads in rapidly changing environments. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cardiology Secretary and Diagnostic Booking Clerk
London Cardiac Institute
06.2017 - 09.2021
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Handled daily scheduling tasks and provided administrative support for departments and physicians.
ER, Diagnostic Imaging, and Cardiology Ward Clerk
St Thomas Elgin General Hospital
04.2018 - 02.2019
- Enhanced patient care by implementing efficient diagnostic imaging protocols and maintaining high-quality standards.
- Streamlined workflow processes for improved productivity and reduced patient wait times.
- Optimized resource allocation, effectively managing personnel schedules and equipment usage to meet fluctuating demands.
- Implemented successful healthcare programs through professionalism and quality of care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Bartender
Cowboys Ranch
11.2015 - 04.2017
- Managed inventory effectively, reducing waste and ensuring availability of key ingredients at all times.
- Implemented successful upselling techniques to increase overall revenue for the establishment.
- Collaborated with other bartenders to create a cohesive team environment and streamline operations for peak hours.
- Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.
- Consistently met or exceeded performance targets set by management for drink sales and guest satisfaction scores.
Bartender and Server
Buccaneer Bar And Grill
06.2015 - 04.2017
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Bartender and Server
Jack's
10.2012 - 11.2015
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Baker and Front Team Member
Tim Horton's
10.2008 - 10.2012
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
Education
Bachelor of Arts - Psychology & Childhood And Youth Studies (Legal)
King's University College
London, ON06.2026
Associate of Applied Science - Medical Office Administrations
Fanshawe College of Applied Arts And Technology
London, ON06.2017
Skills
- Office Administration
- Experienced Bartender and Server
- Organized and Mature Student
- Verbal and Written Communication
- Team Collaboration
Certification
Classic Training as a Lash Artist, Lash Lift and Tint Technician
Timeline
ER, Diagnostic Imaging, and Cardiology Ward Clerk
St Thomas Elgin General Hospital
04.2018 - 02.2019
Cardiology Secretary and Diagnostic Booking Clerk
London Cardiac Institute
06.2017 - 09.2021
Bartender
Cowboys Ranch
11.2015 - 04.2017
Bartender and Server
Buccaneer Bar And Grill
06.2015 - 04.2017
Bartender and Server
Jack's
10.2012 - 11.2015
Baker and Front Team Member
Tim Horton's
10.2008 - 10.2012
Bachelor of Arts - Psychology & Childhood And Youth Studies (Legal)
King's University College
Associate of Applied Science - Medical Office Administrations
Fanshawe College of Applied Arts And Technology
Classic Training as a Lash Artist, Lash Lift and Tint Technician
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