Ashley Garcia
Rialto
Summary
Experienced Office Manager overseeing daily operations and patient flow, facilitating care for approximately 60 patients daily. Delivered effective team leadership and patient care through hands-on assistance with procedures, treatment explanations, and insurance verification. Fostered a positive work environment by recruiting, hiring, and training staff, while managing marketing efforts and inventory to enhance office efficiency.
Overview
9
9
years of professional experience
Work History
Dental Office Manager
children dental world
San Bernardino
02.2017 - Current
- Managed daily operations for a pediatric dental practice.
- Oversaw appointment scheduling and patient flow efficiency.
- Coordinated staff training and performance evaluations.
- Ensured compliance with health regulations and safety standards.
- Implemented office policies and procedures for patient management.
- Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Coordinated with dental providers regarding patient care and scheduling needs.
- Provided guidance to staff on insurance coverage and payment options for patients.
- Developed procedures for tracking patient records and updating treatment plans as needed.
- Developed procedures for tracking patient records and updating treatment plans.
- Assisted in training new employees on office policies and procedures related to dental services.
- Developed promotional programs to attract new patients.
- Hired, trained and monitored new office employees and took corrective action when necessary.
Education
High School Diploma -
Washington Prepatory High School
Los Angeles, CA06-2011
Skills
- Patient management
- Patient care coordination
- Compliance oversight
- Patient communication
- Staff training
- Inventory management
- Customer relationship management
Languages
English
Professional
Spanish
Professional
Timeline
Dental Office Manager
children dental world
02.2017 - Current
High School Diploma -
Washington Prepatory High School