Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lise Francine Doucet

Langley,BC

Summary

Dynamic Dental Office Manager with proven expertise at Family First Dental, excelling in patient management and insurance billing. Adept at training staff and enhancing office compliance, I consistently improved appointment scheduling efficiency and customer relations, ensuring a seamless patient experience. Committed to fostering a collaborative team environment while maintaining high standards of care.

Overview

14
14
years of professional experience

Work History

Dental Office Manager

Family First Dental
Vancouver, British Columbia
05.2006 - 06.2020
  • Scheduled patient appointments and effectively handled cancellations and last-minute adjustments.
  • Trained and mentored new employees on office procedures and protocols.
  • Provided guidance to staff on insurance coverage and payment options for patients.
  • Managed all front desk operations, including phone calls and customer service inquiries.

Education

High School Diploma -

John Xxlll High School
Dorval, QC
06-1971

Skills

  • Dental software proficiency
  • Dental software
  • Claim processing
  • Claim processing expertise
  • Patient management systems
  • Office compliance standards
  • Appointment scheduling
  • Patient management
  • Office compliance
  • Customer relationship management
  • Staff training
  • Problem solving
  • Attention to detail
  • Schedule management
  • Insurance billing
  • Office administration
  • Scheduling
  • Employee training
  • Patient care
  • Patient relations
  • Infection controlP

Languages

French
Native/ Bilingual
English
Professional

Timeline

Dental Office Manager

Family First Dental
05.2006 - 06.2020

High School Diploma -

John Xxlll High School
Lise Francine Doucet