Arshpreet Kaur
Surrey,BC
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food service Supervisor
A&W
06.2019 - Current
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Tracked food production levels, meal counts, and supply costs.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Associate
Lululemon
11.2020 - 04.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Food service worker
A&W
06.2018 - 05.2019
- Preparing, serving food under food safety regulations, and cleaning up food related equipment in a sanitary manner
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Education
General Art - Arts
Columbia College
Vancouver, BC08.2020
Skills
- Cash handling
- POS system operations
- Customer service excellence
- Food safety management
- Written and verbal communication
- Patience and empathy
- Multitasking and organization
Certification
- Standard First Aid with CPR C & AED, Fraser Health
- Food safe certificate Level 1, Fraser Health
Languages
English
Punjabi
Hindi
Timeline
Associate
Lululemon
11.2020 - 04.2021
Food service Supervisor
A&W
06.2019 - Current
Food service worker
A&W
06.2018 - 05.2019
General Art - Arts
Columbia College
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