Milan Thomas George
Regina,SK
Summary
Hardworking team leader offering 4 years of food service experience. Dedicated to food safety and top-notch customer service. Proficient in keeping employees on task, maintaining food safety and meeting productivity goals in fast-paced environments. Organized, hardworking and diligent food service professional motivated to exceed objectives. Capable Food Service Supervisor diligent in keeping team quality, speed and performance at top levels. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Food Service Supervisor
DOSA AND CURRY GARDEN
Regina
2018.07 - 2022.08
- Supervised and coordinated activities of food service personnel to ensure efficient operation of the restaurant.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Scheduled staff shifts, monitored attendance, and managed payroll records.
- Developed menus that met nutritional requirements while staying within budget guidelines.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
- Provided direction to staff on proper preparation techniques for menu items.
- Reviewed customer feedback forms to identify areas needing improvement in quality or customer service.
- Conducted weekly training sessions with staff members on food safety practices and standards.
- Monitored portion sizes and plate presentation to ensure consistency across all dishes served.
- Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
- Collaborated with server trainees to promptly resolve potential customer concerns.
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
Server
Deerhurst resort
2017.04 - 2017.08
- Assist catering manager/supervisor in all duties as directed
- Performs all other duties as assigned by Manager or Supervisor
- Keep the work area neat and clean
- Ensure all necessary things that need to be done in shift is completed daily
- Assist guests with directions , entertainment, show event schedules and other information
- Completion of any task requested by a supervisor or a member of the management team
- Knowledge of how to set up and break down both a buffet and seated meal function
- Considerable knowledge of liquor wine, beer and Mixology
- Worked in outdoor conditions even in stormy conditions.
Banquet server
Double Tree Hilton
EDMONTON , AB
2016.07
- Greet guests as they arrive in the banquet hall
- Serve drinks and takes orders
- Explain menu items and food content
- Explain daily specials
- Explain consistency in preparation and presentation of food item
- Present check and take cash
- Maintain kitchen sanitation and sanitation.
Education
Some College (No Degree) - Hospitality And Tourism Management
FANSHAWE COLLEGE
Skills
- Guest Engagement
- Order Management
- Food inspection
- Supply Restocking
- Safe Food Handling
- Positive and professional
- Professional Appearance
- Relationship Management
- Menu knowledge
- Performance Improvement
- Suggestive Selling
- Strong Work Ethic
- Dining customer service
- POS operation
- Check payment processing
- Sales expertise
- Guest Seating
- Sales Techniques
- Exceptional customer service
- Item promotion
- Menu Memorization
- Cash Handling
References
References available upon request.
Timeline
Food Service Supervisor
DOSA AND CURRY GARDEN
2018.07 - 2022.08
Server
Deerhurst resort
2017.04 - 2017.08
Banquet server
Double Tree Hilton
2016.07
Some College (No Degree) - Hospitality And Tourism Management
FANSHAWE COLLEGE
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