Arshia Lekhi

Client-focused with training and expertise to help individuals with mental, emotional and substance abuse problems. Excels in counseling, personalized support and crisis intervention. Adept at working effectively unsupervised and quickly mastering new skills.

• Standard First Aid and CPR Level C, Lifesaver 101

Kids Helphone                                                                           January 2023- Current

Crisis Responder

• Responded to crisis chats, and texts from children and teenagers in distress, providing immediate emotional support and intervention.
• Utilized crisis intervention techniques and de-escalation strategies to assist callers in regaining a sense of control and coping with difficult emotions.
• Developed and maintained a comprehensive knowledge of community resources and referrals to offer additional support to callers beyond the helpline services.
• Collected relevant information from texters to determine support needs and evaluate risk of harm.
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Initiators of Change                                                                 February 2017- Current 

Senior Committee Member

• Closely worked and brainstormed with government officials for social development projects and inducted 100+ volunteers consecutively for two years in the Ludhiana team
• Cultivated relationships with key stakeholders such as donors, volunteers, partners, and sponsors.
• Held the post of District President for the year 2021-2022.
• Telecommunication counseling of COVID patients in August 2020 and was awarded by the Joint Commissioner of Ludhiana.
• Developed and coordinated donor relations strategy to maximize financial support for the organization.
• Led and organized Punjab’s biggest Youth Conclave event with a gathering of 1200 plus students for two consecutive years; November 2021 & August 2022.
• Identified opportunities for partnerships with other non-governmental organizations