Versatile professional with 2 years customer service experience with strong multilingual communication skills both verbal and written. Want to make a difference in an organisation with hard work, skill and prior experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tactical Security Guard
KOG Security
02.2024 - Current
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Checked and verified photo identification prior to granting facility access.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Sales Associate
Convenience Store
10.2023 - 02.2024
Efficiently handled cash register operations including processing sales transactions, issuing receipts, and managing cash, credit, and debit payments with accuracy
Provided excellent customer service by greeting customers, answering inquiries, and resolving complaints to ensure a positive shopping experience
Assisted with inventory management by restocking shelves, monitoring inventory levels, receiving deliveries, ensuring product availability, and store organization.
Receptionist Desk
IDC Technologies Pvt Limited
03.2022 - 07.2023
Greeted visitors from diverse backgrounds warmly and made them feel welcome on calls and in person
Answered phones, transferred calls, took complaints, and took messages while handling personal information with 100% confidentiality
Scheduled appointments and managed calendars
Helped with basic office tasks, such as filing, writing, and scanning documents
Managed the reception area, such as keeping it clean and organized
Collected and distributed mail, packages, and other deliveries to the respective departments.
Education
Diploma In Business -
Hanson College
04.2025
Senior Secondary -
Guru Harkrishan Public School
06.2022
Skills
Observational skills
Attention to detail
Interpersonal abilities
Calm and Motivated
Punctual and reliable
Patrolling
Certification
Ms. Office (Word, Excel, PowerPoint), word processing and Outlook Certification
Ontario Security Guard License
Emergency First Aid with CPR and AED licence from Rescue 7
WHMIS, the Occupational Health & Safety Act
Languages
English
Punjabi
Hindi
Timeline
Tactical Security Guard
KOG Security
02.2024 - Current
Sales Associate
Convenience Store
10.2023 - 02.2024
Receptionist Desk
IDC Technologies Pvt Limited
03.2022 - 07.2023
Diploma In Business -
Hanson College
Senior Secondary -
Guru Harkrishan Public School
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