Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Arina Mojavery

Aurora,Ontario

Summary

Incoming dental student with hands-on clinical and administrative experience in dentistry. Passionate about oral health education, mentorship, and creating accessible, high-impact content for pre-dental students.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dental Receptionist

Bayview Family Dental
09.2023 - Current
  • Accurately collect and record data to maintain up-to-date patient records while maintaining patient confidentiality.
  • Schedule and manage patient appointments using RecallMax, dental practice management software.
  • Successfully established an effective and organized online booking system to assist patients with booking appointments online at their convenience.
  • Follow up with patients after treatments to ensure optimal recovery.
  • Confirm appointments and handle rescheduling or cancellations in a timely manner.
  • Answer phone calls, respond to emails, and manage other forms of communication.
  • Work closely with dental hygienists, dentists, and other staff to ensure smooth operations and offer high quality care to patients.
  • Verify patient insurance information and process insurance claims.

Advisor II, Content Moderator

Concentrix
03.2022 - 12.2022
  • Successfully addressed sensitive content on social media platforms and efficiently evaluated information as per guidelines.
  • Strongly paid attention to detail and accurately performed fact checks of claims.
  • Demonstrated excellent time management skills by completing assigned tasks and projects before the deadline.
  • Provided comprehensive and clear translation of social media content from Farsi to English.
  • Employee of the month for the Mercury Team in June 2022.

COVID-19 Contact Tracer

Illinois Department of Public Health (IDPH)
01.2021 - 01.2022
  • Called contacts of newly diagnosed cases and performed follow ups to support tracing processes.
  • Communicated with contacts in a professional and empathetic manner maintaining emotional and cultural awareness.
  • Accurately collected and recorded demographic information, symptoms, and resource needs into the web-based data system.
  • Provided contacts with approved information about isolation and quarantine procedures.
  • Handled and maintained confidential information with discretion and professionalism.

Pharmacy Assistant

Shoppers Drug Mart
01.2017 - 01.2018
  • Accurately entered data for new prescriptions and refill requests.
  • Efficiently counted, measured, packaged, and labeled prescriptions, as per Pharmacy Standards of Practice.
  • Managed customer inquiries both in person and on the phone.
  • Adhered to all confidentiality and privacy requirements.

Education

Doctor of Dental Medicine -

University of Saskatchewan
Saskatoon, SK
01-2029

Honours Bachelor of Science - Honours Life Sciences

McMaster University
Hamilton, ON
06-2023

Skills

  • Content Creation
  • Social Media
  • Data Analysis
  • SPSS Statistics
  • Microsoft Office
  • Scientific Writing
  • Medical and Dental Terminology
  • Communication (English, French, Persian/Farsi)
  • Organization
  • Time Management
  • Teamwork
  • Mentorship
  • Laboratory Skills
  • Critical Thinking

Certification

  • IDPH Office of Health Protection Data Security & Confidentiality
  • First Aid Basics
  • CPR
  • Biosafety Training
  • WHMIS

Languages

English
Native or Bilingual
French
Full Professional
Persian
Native or Bilingual

Timeline

Dental Receptionist

Bayview Family Dental
09.2023 - Current

Advisor II, Content Moderator

Concentrix
03.2022 - 12.2022

COVID-19 Contact Tracer

Illinois Department of Public Health (IDPH)
01.2021 - 01.2022

Pharmacy Assistant

Shoppers Drug Mart
01.2017 - 01.2018

Doctor of Dental Medicine -

University of Saskatchewan

Honours Bachelor of Science - Honours Life Sciences

McMaster University
Arina Mojavery