Customer Service Cashier
Lazer Runner of Aurora - Laser Tag & Kids Birthday
09.2022 - 02.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers and handled concerns quickly
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Accurately managed cash and card transactions, ensuring swift and error-free checkout experiences.
- Supervised children attentively, ensuring safety and promoting a comfortable environment for play.
- Explained game instructions clearly and patiently, facilitating understanding and active participation among kids.
- Actively promoted premium party packages and add-on services, increasing overall profitability and customer satisfaction.
