April Jay Gada
Edmonton
Summary
Pursuing a role in Customer Service to leverage skills and experiences in cultivating a positive work environment and achieving customer satisfaction
Overview
4
4
years of professional experience
Work History
Food Counter Attendant
Firehouse Subs
Edmonton, AB
08.2024 - Current
- Completed cash and credit card transactions promptly and correctly.
- Facilitated outstanding customer service through clear communication of menu items and offers.
- Upheld hygiene standards and adhered to food safety protocols in daily operations.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
- Supported catering orders, coordinating with kitchen staff to ensure timely preparation and delivery.
Sales Associate
Saks Off Fifth
Edmonton, AB
12.2023 - 08.2024
- Executed accurate processing of POS transactions to ensure efficiency.
- Built customer rapport through effective engagement to strengthen loyalty.
- Upsold products tailored to customer preferences, driving revenue growth.
Cashier/ Bobarista
Edo Japan
Edmonton, AB
03.2022 - 11.2023
- Executed cash and credit card transactions efficiently and accurately.
- Demonstrated expertise in beverage preparation, ensuring high standards.
- Upheld cleanliness and organization of work area to promote safety.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Civil Engineering Technologist - undefined
Northern Alberta Institute of Technology
Edmonton, AB12.2020
High School Diploma - undefined
St. Joseph Composite High School
Edmonton, AB06.2016
Skills
- Cash Handling and POS Operation
- Excellent Customer Service Skills
- Excellent Written and Oral Skills
- Experience in a Fast-Paced Environment
- Attention to Detail
- Friendly and Approachable
- Knowledge of Food Safety Guidelines
Languages
English
Full Professional
Timeline
Food Counter Attendant
Firehouse Subs
08.2024 - Current
Sales Associate
Saks Off Fifth
12.2023 - 08.2024
Cashier/ Bobarista
Edo Japan
03.2022 - 11.2023
Civil Engineering Technologist - undefined
Northern Alberta Institute of Technology
High School Diploma - undefined
St. Joseph Composite High School