April Grace Javiero
Toronto,ON
Summary
Detail-oriented and motivated individual with a strong interest in pursuing a career in accounting and payroll. Currently seeking an entry-level position where I can apply my passion for numbers, dedication to accuracy, and eagerness to learn. I am excited about the opportunity to gain practical experience and develop foundational skills in accounting and payroll administration while contributing positively to the team. Committed to continuous growth and ready to invest time and effort to excel in this field.
Overview
15
15
years of professional experience
Work History
Personal Support Worker
TheKey-Formerly Homecare Assistance
07.2022 - Current
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
Home Support Worker
Giacomo Astolfo
07.2021 - 07.2024
- Monitored progress and documented patient health status changes to keep care team updated.
- Supervised daily activities and provided assistance to patient.
- Administered medication as directed by physician.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Entrusted to handle confidential and sensitive situations in professional matter.
Home Support Worker
Eva Ungar
10.2018 - 10.2019
- Developed rapport to create safe and trusting environment for care.
- Provide care and Companionship
- Provided mobility assistance such as walking and regular exercising.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Healthcare Assistant
St. Andrew's Nursing Home
02.2017 - 09.2018
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
- Supervised patients on commodes, in toilets and bathrooms and assisted patients with hygiene needs.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Private Caregiver
Leonardo Saraza
11.2015 - 11.2016
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Customer Service Representative
VXI Global Solutions
11.2012 - 02.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Specialist
Focus Direct Inc.
02.2009 - 07.2012
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Bachelor of Science - Commerce
Central Philippine University
PhilippinesAccounting And Payroll - Accounting And Finance
Seneca Polytechnic
08.2024
Skills
- Calm and Professional Under Pressure
- Issue and Complaint Resolution
- Building Customer Trust and Loyalty
- Customer Retention Strategies
- Upselling Products and Services
- Organized and detail-oriented
- Efficient in time management
- Payroll Processing
- Quickbooks
- Data Entry
- Tax Compliance
- Payroll Regulations
- Payroll Policies
- New employee onboarding
- Sage 50 Accounting
Timeline
Personal Support Worker
TheKey-Formerly Homecare Assistance
07.2022 - Current
Home Support Worker
Giacomo Astolfo
07.2021 - 07.2024
Home Support Worker
Eva Ungar
10.2018 - 10.2019
Healthcare Assistant
St. Andrew's Nursing Home
02.2017 - 09.2018
Private Caregiver
Leonardo Saraza
11.2015 - 11.2016
Customer Service Representative
VXI Global Solutions
11.2012 - 02.2014
Customer Service Specialist
Focus Direct Inc.
02.2009 - 07.2012
Bachelor of Science - Commerce
Central Philippine University
Accounting And Payroll - Accounting And Finance
Seneca Polytechnic
Similar Profiles
LATOYA DAVISLATOYA DAVIS
Intake Specialist at TheKey HomeCare Assistance (Remote)Intake Specialist at TheKey HomeCare Assistance (Remote)
Nina FallonNina Fallon
Administrative Assistant at TheKey/Home Care Assistance/Expicare NursingAdministrative Assistant at TheKey/Home Care Assistance/Expicare Nursing
Elizabeth GaloElizabeth Galo
Home Health Aide at Thekey Home Care AssistanceHome Health Aide at Thekey Home Care Assistance