Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aparna Aastha

Oakville,ON

Summary

To obtain a position that will allow me to use my excellent communication and interpersonal skills to deliver exceptional customer service and drive sales.

Overview

4
4
years of professional experience

Work History

Customer Experience Associate

TD Bank
07.2023 - Current
  • Maintained extensive knowledge of company products to recommend items aligned with customer needs.
  • Collaborated with internal team members to resolve customer concerns and deliver enhanced customer experiences.
  • Resolved customers' issues related to online purchases, late product deliveries and billing discrepancies to encourage good customer relationships.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Barista

Starbuck's Coffee
07.2023 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Cleaned counters, machines, utensils, and seating areas daily.

Makeup Artist

SELF OWNED
01.2020 - 08.2023
  • I gained experience working with models and have my own professional makeup equipment
  • Working as a makeup Artist for Music video of Amvy lodhi song named “ Dill da khajana “
  • Worked for Mrs Universe Canada for a photoshoot.
  • Developed a variety of makeup looks suitable for a range of occasions.

SALES ASSOCIATE

Hudson's Bay Store
03.2022 - 04.2023
  • Interacting with customers, helping, and responding to queries about products and purchases
  • Locating merchandise for customers and placing orders, where necessary
  • Utilized sales techniques to increase sales and upsell products.

SALES ASSOCIATE

Walmart Supercenter
09.2021 - 02.2022
  • Greeted customers warmly and
  • Fered assistance.
  • Engaged with guests to understand and anticipate customer service needs.
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.

Education

DIPLOMA - GRAPHIC DESIGN

Young Women Christian Assosiation
New, Delhi

DIPLOMA - FINANCIAL ACCOUNTING & IT CANDIDATE

Avalon College
09.2023

Skills

  • SOCIAL MEDIA
  • Photoshop
  • Microsoft 360
  • Sage
  • Adobe Illustrator
  • Cash Register Operation
  • Guest Relations
  • Communication
  • Multitasking Strengths
  • Instagram- artbyappyy
  • Post images of my artwork created using a variety of artistic mediums

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Professional Working

Timeline

Customer Experience Associate

TD Bank
07.2023 - Current

Barista

Starbuck's Coffee
07.2023 - Current

SALES ASSOCIATE

Hudson's Bay Store
03.2022 - 04.2023

SALES ASSOCIATE

Walmart Supercenter
09.2021 - 02.2022

Makeup Artist

SELF OWNED
01.2020 - 08.2023

DIPLOMA - GRAPHIC DESIGN

Young Women Christian Assosiation

DIPLOMA - FINANCIAL ACCOUNTING & IT CANDIDATE

Avalon College

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Aparna Aastha