Anthony Fajardo

Facilitated interdepartmental collaboration to streamline workflow processes.

Managed daily operations, promoting efficient workflows and teamwork.

Delivered comprehensive training on safety regulations to uphold compliance standards for all employees.

Directed and supervised a team of 20 plus employees in daily operations.

Monitored employee productivity to provide constructive feedback and coaching.

Trained new employees on company policies, job duties, and performance expectations.

Provided exceptional customer service by greeting clients and offering product insights. Supported informed purchasing decisions through comprehensive vehicle consultations. Organized test drives to showcase vehicle performance to prospective buyers. Managed preparation of sales contracts, payment collection, and delivery logistics. Educated customers on financing alternatives and warranty offerings.

Welcomed customers, scheduled appointments, and reviewed special leases.

Organized and maintained vehicle displays to enhance lot presentation.

Demonstrated vehicle features and performance through test drives.

Guided customers in selecting vehicles tailored to individual needs.

Partnered with finance team to streamline loan application processes for clients.

Forged strong customer relationships, boosting repeat business likelihood.
Discussed special programs, rates, and lease offers with customers.
Greeted new customers, establishing immediate positive connections.
Took drink orders to enhance client experience.
Demonstrated proven history of excellent customer service.

Communicated directly with clients to establish project parameters, wrote proposals for design work, analyzed competitor web sites, determined web site content, produced site maps for client approval, and communicated progress with client throughout length of project. Interviewed potential employees. Visited work sites to assured that all work was done correctly and safely.