Summary
Overview
Work History
Education
Skills
Languages
BankCode
Timeline
Generic

Robert Munro

Guelph,Ontario

Summary

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

7
7
years of professional experience

Work History

Supervisor

Foodbasics
07.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency.
  • Wore multiple hats to enhance customer experience
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Frequently inspected production area to verify proper equipment operation.

Sales Representative

Valenze Systems
10.2022 - Current
  • Expanded customer base through cold calling, networking, and relationship building.
  • Consistently hit Quota.
  • Used networking to generate new leads.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Customer Service Representative

Marshalls
11.2021 - 08.2022


  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Cusomer Service

FreshCo
01.2018 - 01.2021
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Responded to customer requests efficiently and with knowledgeable assistance.

Education

High School Diploma -

St. James

Skills

  • Customer Service
  • Relationship Building
  • Product and service knowledge
  • Sales Presentations
  • Product and Service Sales
  • Customer Retention
  • Client Service
  • Upselling and Cross Selling

Languages

English
Native or Bilingual

BankCode

- BankCode Personality Sales Course Completed

Timeline

Supervisor

Foodbasics
07.2023 - Current

Sales Representative

Valenze Systems
10.2022 - Current

Customer Service Representative

Marshalls
11.2021 - 08.2022

Cusomer Service

FreshCo
01.2018 - 01.2021

High School Diploma -

St. James

Similar Profiles

CREATE PROFILE
Robert Munro