ANSH JINDAL

Kitchener,ON

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

year of professional experience

Certification

Work History

Retail Sales Associate

Decathlon India

08.2022 - 07.2023

Engaged and assisted customers with enthusiasm, providing excellent customer service to create a positive shopping experience
Utilized strong communication skills and product knowledge to oﬀer style suggestions, answer questions, and inspire customers through displays and mannequins
Educated customers about loyalty programs, promoting brand loyalty and encouraging participation
Leveraged omni-channel offerings to ensure a seamless and frictionless shopping experience
Supported various store processes, including sales ﬂoor, ﬁtting room, check-out, and back of house operations
Effectively resolved customer inquiries and potential issues, maintaining professionalism and courtesy
Collaborated with team members to achieve sales goals and consistently improve customer service
Demonstrated problem-solving skills and a commitment to continuous improvement.

Education

Master of Science (MS) - Project Management

Northeastern University

04.2025

Bachelor of Technology (BTech) - Civil Engineering

Delhi Technological University (Formerly DCE)

05.2022

Skills

Excellent communication skills, both verbal and written
Proficient in using technology to enhance customer interactions and meet sales goals and Goal-Driven
Strong problem-solving abilities with a focus on continuous improvement and efficient in Sales Records Management

Courteous and professional demeanor when handling customer interactions and concerns
Quick learner with the ability to adapt to new procedures and acquire Product knowledge through on the-job training