Annesha Powell

• Drafting letters
• Updating Client Database
• Preparing and Assembling Legal Documents
• Complete Statement of Claim
• Review and Edit Documents
• Interacting with customers by phone, email, or in-person to provide information.
• Legal Research for LAT Cases

• Completing clerical tasks such as filing, copying, and distributing mail.
  • Interacting with customers by phone, email, or in-person to provide information.
  • Maintaining and updating office records, both digital and physical.
  • Collaborating with various departments to complete assigned tasks.
  • Preparing and editing documents to produce precise, accurate and professional communication.
• Answered phone calls, delivering messages to staff and greeting visitors
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

• Taught Customer Service
• Conduct Seminars on Customer Service Skills
• Built relationships and communicated with parents to provide best learning environment for children.
• Worked cooperatively with other teachers, administrators, and parents to help students to meet learning objectives.
• Developed positive reinforcement strategies to encourage learners develop their skills

• Delivered excellent customer services to internal and external
• Involved in the promotion of the services offered at Knox
• Performed reception duties
• Carried out secretarial functions
• Assisted in the Accounts Department
  Assisted in the Human Resource Department
• Provided information on the services offered by the institution
• Maintained confidentiality of sensitive information in all documents