Annanya Annanya
Mississauga
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Subway
Toronto, ON
10.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed and updated databases to handle customer data.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
Education
Computer System Network Technician -
St Clair College
ICD of Computer Science - Engineering
SLIET University
Skills
- Till Counting
- Product and Service Sales
- Station Preparation
- Order Taking
- Customer Needs Assessment
- Team Meetings
- Team Management
- Customer Service
references
Manav Mahajan ( 647-248-0752 )
Manav.mahajan@gwlra.com
Supervisor security & life safety.
Timeline
Customer Service Representative
Subway
10.2022 - Current
Computer System Network Technician -
St Clair College
ICD of Computer Science - Engineering
SLIET University