Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Annanya

Mississauga,Canada

Summary

Professional with strong background in customer service, adept at addressing client needs and resolving issues efficiently. Skilled in communication, problem-solving, and utilizing various customer service software. Known for fostering team collaboration and driving results, adaptable to changing requirements, and dependable in high-pressure environments.

Overview

2
2
years of professional experience

Work History

Customer Service

Subway
10.2022 - 01.2025
  • Regularly assessed customer complaints and suggested improvements for satisfaction
  • Served over 100 customers daily and finalized sales transactions
  • Increased revenue through effective customer service and inventory management.
  • Enhanced member retention through personalized engagement and excellent customer service.

Industrial Training- Core Java

Piford Technologies
05.2024 - 06.2024
  • Developed and implemented Core Java training modules, covering data types, control flow, objects, and exceptions
  • Facilitated group projects to apply Core Java skills in real-world scenarios, enhancing collaboration and problem-solving
  • Experienced in designing and managing databases using SQL and JDBC
  • Developed a library management system, including requirements gathering, design, implementation, and testing

Education

Computer System Technician- Networking -

St. Clair College
Mississauga, ON
12.2023

ICD - Computer Science & Engineering

SLIET University
Sangrur, Punjab
05.2020

Skills

  • Database Management
  • Operating Systems
  • Communication Skills
  • Time Management
  • Team Management
  • Programming Languages
  • Customer Service
  • Multitasking
  • Problem-solving

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Industrial Training- Core Java

Piford Technologies
05.2024 - 06.2024

Customer Service

Subway
10.2022 - 01.2025

ICD - Computer Science & Engineering

SLIET University

Computer System Technician- Networking -

St. Clair College
Annanya