Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Anna Febin Francis

Kitchener,Ontario

Summary

Friendly Medical Office Assistant builds long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

PK Das institute of Medical sciences
08.2016 - 04.2021
  • Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Scheduled appointments for patients via phone and in person.
  • Assisted with referrals and prepared medical records for patients.
  • Managed medical records using an electronic health record system.
  • Greeted patients and visitors in a professional and friendly manner.

Education

PG Diploma in Health Care Administration And Service Management - Work Force Development

Conestoga College
Kitchener, ON
05-2025

Master of Science - Pharmacy

Nehru College of Pharmacy
India
02-2016

Bachelor of Science - Pharmacy

Nehru College of Pharmacy
India
03-2013

Skills

  • Records Management
  • Attention to Detail
  • Phone and Email Etiquette
  • Problem-Solving
  • Appointment Scheduling
  • Workload Management
  • Patient Relations
  • Multitasking and Organization
  • Computer Skills
  • Schedule Management
  • Appointment Coordination
  • Clinical Documentation
  • Office Administration
  • Appointment Management
  • Positive Attitude

Certification

  • CPR Training from NewZealand St John Hospital

Timeline

Medical Office Assistant

PK Das institute of Medical sciences
08.2016 - 04.2021

PG Diploma in Health Care Administration And Service Management - Work Force Development

Conestoga College

Master of Science - Pharmacy

Nehru College of Pharmacy

Bachelor of Science - Pharmacy

Nehru College of Pharmacy
  • CPR Training from NewZealand St John Hospital
Anna Febin Francis