Anna Febin Francis
Kitchener,Ontario
Summary
Friendly Medical Office Assistant builds long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
PK Das institute of Medical sciences
2016.08 - 2021.04
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Scheduled appointments for patients via phone and in person.
- Assisted with referrals and prepared medical records for patients.
- Managed medical records using an electronic health record system.
- Greeted patients and visitors in a professional and friendly manner.
Education
PG Diploma in Health Care Administration And Service Management - Work Force Development
Conestoga College
Kitchener, ON2025-05
Master of Science - Pharmacy
Nehru College of Pharmacy
India 2016-02
Bachelor of Science - Pharmacy
Nehru College of Pharmacy
India 2013-03
Skills
- Records Management
- Attention to Detail
- Phone and Email Etiquette
- Problem-Solving
- Appointment Scheduling
- Workload Management
- Patient Relations
- Multitasking and Organization
- Computer Skills
- Schedule Management
- Appointment Coordination
- Clinical Documentation
- Office Administration
- Appointment Management
- Positive Attitude
Certification
- CPR Training from NewZealand St John Hospital
Timeline
Medical Office Assistant
PK Das institute of Medical sciences
2016.08 - 2021.04
PG Diploma in Health Care Administration And Service Management - Work Force Development
Conestoga College
Master of Science - Pharmacy
Nehru College of Pharmacy
Bachelor of Science - Pharmacy
Nehru College of Pharmacy
- CPR Training from NewZealand St John Hospital
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