Anna Sahata
Calgary,AB
Summary
An experienced office worker with strong ability to handle sensitive situations and problem solving skills. Highly motivated, organized and attentive to details. Strong computer skills (especially MS Office), great calendar management, an expert in planning, organizing, scheduling. Possesses excellent communication skills and provides perfect customer service.
Overview
5
5
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT/CASE ANALYST
MILLER IMMIGRATION LAW FIRM
12.2022 - 05.2023
- Scheduling appointments and meetings with clients;
- Managing schedules and deadlines;
- Answering phones and providing clients with required information;
- Writing and distributing e-mails, correspondence memos, letters, faxes, and forms;
- Assisting in the preparation of regularly scheduled reports;
- Monitoring of pending applications;
- Completing government forms required for various applications such as work permits, study permits,
various types of visas, and permanent residency applications.
JUNIOR IMMIGRATION CONSULTANT
PCS PARUCH CHRUSCIEL SHIFFTER
12.2021 - 09.2022
- Solving clients problems and answering their questions as best as possible;
- Providing consultation for immigration-related purposes for potential and existing clients (from different countries);
- Preparing and drafting supporting documents for application packages (letters, application forms, including correspondence, drafts, and emails ect);
- Ensuring all information provided by the client is accurate, preparing and checking all legal documents;
- Overseeing the completion and accuracy of immigration applications, ensuring all required documents are received by the deadline set by the government;
- Managing timelines and case flow on a daily basis;
- Maintaining strong working relationships with all clients and colleagues;
- Conducting official and professional correspondence with clients.
OFFICE WORKER IN THE LEGALIZATION DEPARTMENT
MADMAX WORK SP. ZO.O. S.K.
08.2019 - 11.2021
- Preparing and drafting supporting documents for application packages (letters, application forms, including correspondence, drafts, and emails, etc.);
- Ensuring all information provided by the client is accurate, preparing and checking all legal documents;
- Providing general support to customers in the form of advice, recommendations, and information that will enhance overall customer satisfaction and loyalty;
- Answering, screening, and transferring inbound phone calls;
- Managing schedules and deadlines;
- General clerical duties including photocopying, faxing, and mailing.
STORE ASSOCIATE
GRUPA PROGRES
08.2018 - 01.2019
- Greeting customers and answering questions about products, prices, and brands in a friendly manner and providing information about all promotions;
- Processing of daily shipments, organization, and adjustment of the warehouse area, ensuring the acceptance, processing, and compliance with the standards of presentation of goods;
- Ensuring cleanliness, organization, and availability of the necessary goods on the counter, as well as responding to customer requests.
Education
Master - Management. Human Resources And Payroll
WSB University - Akademia WSB in Poland
Poland02.2021
Skills
- Team Player
- Building Customer Trust and Loyalty
- Calm and Professional Under Pressure
- Adaptable and Flexible
- Microsoft Office, Excel, Powerpoint, Outlook, Adobe
- Attention to Detail
- Active Listening
- Customer Service
- Administrative Support
- Data Management
WORK AUTHORIZATION
Valid open work permit for a period of three years, which gives the right to work for any employer.
LANGUAGES
- Ukrainian - Native
- Polish - Advanced
- Russian - Advanced
- English - Pre-advanced
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ADMINISTRATIVE ASSISTANT/CASE ANALYST
MILLER IMMIGRATION LAW FIRM
12.2022 - 05.2023
JUNIOR IMMIGRATION CONSULTANT
PCS PARUCH CHRUSCIEL SHIFFTER
12.2021 - 09.2022
OFFICE WORKER IN THE LEGALIZATION DEPARTMENT
MADMAX WORK SP. ZO.O. S.K.
08.2019 - 11.2021
STORE ASSOCIATE
GRUPA PROGRES
08.2018 - 01.2019
Master - Management. Human Resources And Payroll
WSB University - Akademia WSB in Poland
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