Anna Kirby
St. John's,NL
Summary
Dynamic Medical Communications Officer at NL Health Services with strong communication skills and a proven track record in enhancing emergency response times. Expert in data entry and Microsoft Office, I prioritize and dispatch resources effectively while maintaining confidentiality. Committed to building relationships and providing support, ensuring optimal patient care and safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Communications Officer
NL Health Services
St. John's, NL
06.2021 - Current
- Arranged transportation by ambulance for members of the community unable to themselves.
- Dispatched ambulances to emergency scenes as well as other resources like police, fire, and/ or crisis team.
- Enhanced communication between first responders of all kinds and the hospital by providing clear, concise information in high-pressure situations.
- Improved emergency response times by efficiently prioritizing and dispatching medical resources to incidents.
- Maintained a high level of situational awareness throughout each shift, keeping colleagues informed of ongoing incidents and potential impacts on resource availability.
Personal Care Assistant
Linda's Personal Care House
St. John's, NL
09.2019 - 05.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
No Degree - Emergency Medical Dispatch
International Academies of Emergency Dispatch
Online06-2021
High School Diploma -
St. Kevins High
Goulds, NL06-2020
Skills
- Strong communication skills
- Confidentiality and security
- Microsoft office expertise
- Data entry
- Teamwork
- Time management
- Multitasking Abilities
Languages
English
Native or Bilingual
Certification
- EMD - Emergency Medical Dispatch
- First Aid
Timeline
Medical Communications Officer
NL Health Services
06.2021 - Current
Personal Care Assistant
Linda's Personal Care House
09.2019 - 05.2021
No Degree - Emergency Medical Dispatch
International Academies of Emergency Dispatch
High School Diploma -
St. Kevins High