Anna Kirby
St. John's,NL
Summary
Dynamic Medical Communications Officer at NL Health Services with strong communication skills and a proven track record in enhancing emergency response times. Expert in data entry and Microsoft Office, I prioritize and dispatch resources effectively while maintaining confidentiality. Committed to building relationships and providing support, ensuring optimal patient care and safety.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Communications Officer
NL Health Services
06.2021 - Current
- Arranged transportation by ambulance for members of the community unable to themselves.
- Dispatched ambulances to emergency scenes as well as other resources like police, fire, and/ or crisis team.
- Enhanced communication between first responders of all kinds and the hospital by providing clear, concise information in high-pressure situations.
- Improved emergency response times by efficiently prioritizing and dispatching medical resources to incidents.
- Maintained a high level of situational awareness throughout each shift, keeping colleagues informed of ongoing incidents and potential impacts on resource availability.
Personal Care Assistant
Linda's Personal Care House
09.2019 - 05.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
No Degree - Emergency Medical Dispatch
International Academies of Emergency Dispatch
Online06-2021
High School Diploma -
St. Kevins High
Goulds, NL06-2020
Skills
- Strong communication skills
- Confidentiality and security
- Microsoft office expertise
- Data entry
- Teamwork
- Time management
- Multitasking Abilities
Languages
English
Native or Bilingual
Certification
- EMD - Emergency Medical Dispatch
- First Aid
Timeline
Medical Communications Officer
NL Health Services
06.2021 - Current
Personal Care Assistant
Linda's Personal Care House
09.2019 - 05.2021
No Degree - Emergency Medical Dispatch
International Academies of Emergency Dispatch
High School Diploma -
St. Kevins High
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