Hillary Butland
Witless Bay,Newfoundland and Labrador
Summary
Dynamic professional with a strong background in medical response and communications. Skilled in crisis management and compassionate customer service, driving team success and ensuring optimal patient care outcomes.
With 10+ years of experience in emergency services, both as a Medical Communications Officer and Emergency Medical Responder, I believe I am a well-rounded individual who understands boundaries and also standards of excellent patient care. My knowledge for anatomy, physiology, and medical terminology provides me with ample skills to work in more diverse medical settings
Overview
1
1
Language
10
10
years of professional experience
Work History
Medical Communications Officer
NLHS
St. John's, NL
11.2021 - Current
- Took personal responsibility to enhance individual and team performance.
- Demonstrated exceptional ability to prioritize tasks and manage time effectively.
- Adapted swiftly to fast-paced settings, maintaining productivity and team collaboration.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Prioritized tasks and managed time effectively to meet deadlines.
- Utilized advanced typing skills to facilitate accurate and timely documentation.
- Trained others in first aid and CPR to ensure prompt patient care in emergencies.
Emergency Medical Responder
Fewers Ambulance Services
Cape Broyle, NL
02.2020 - 09.2021
- Conducted regular equipment checks to maintain functionality and safety standards in emergency environments.
- Developed strategies for effective communication among team members during high-pressure situations to improve outcomes.
- Provided empathetic support and maintained professionalism to enhance patient and family experiences.
- Demonstrated resilience and focus while managing dynamic and challenging circumstances.
Emergency Medical Responder
Cape Shore Ambulance
St. Bride's, NL
08.2016 - 09.2018
- Administered first aid and CPR to patients in emergency situations, ensuring rapid response and care.
- Operated emergency equipment, including defibrillators and oxygen delivery systems, during critical interventions.
- Collaborated with medical teams to assess patient conditions and determine appropriate transport needs.
- Documented patient information accurately in medical records for continuity of care and compliance with regulations.
Education
High School Diploma -
Fatima Academy
St. Bride's, NL06-2014
Diploma - Occupational Health And Safety
Keyin College
St. John's, NL06-2015
Skills
- Trauma-informed care
- Crisis communication
- Compassionate customer service
- Adaptable in challenging situations
- Utilizes feedback for improvement
- Commitment to team success
- Strong work ethic
- Mental health advocate
Timeline
Medical Communications Officer
NLHS
11.2021 - Current
Emergency Medical Responder
Fewers Ambulance Services
02.2020 - 09.2021
Emergency Medical Responder
Cape Shore Ambulance
08.2016 - 09.2018
Diploma - Occupational Health And Safety
Keyin College
High School Diploma -
Fatima Academy