Ann Mathew
Mississauga,CA
Summary
Proactive business analyst with 1.5 years of experience in product management, specializing in the MS Dynamics 365 ERP system. Expertise in driving the entire product development lifecycle, from concept to delivery, ensuring efficient and successful outcomes. Recognized for effective communication and collaboration, consistently improving business operations to support corporate growth and revenue increase.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Product Consultant
Tata CONSULTANCY SERVICES
Kochi, India
11.2020 - Current
- Functioned as a Product Consultant, working for Microsoft business unit under D365 ERP presales team
- Provided presales consulting for D365 ERP projects, securing high-value contracts and boosting revenue
- Evaluated customer requirements and conducted fit-gap analysis, delivering tailored ERP solutions and boosting client satisfaction
- Prepared solution documents for project bids, ensuring regulatory compliance and client satisfaction
- Partnered with stakeholders to refine project scopes and deliverables, ensuring alignment with client objectives and timelines
- Led client training sessions and spearheaded the integration of third-party solutions, enhancing system capabilities and client satisfaction
- Reviewed product performance and conducted business analysis, improving solution effectiveness and business process optimization
- Contributed to research initiatives and developing assets and accelerators for the team
- Collaborated with cross-functional teams to customize D365 ERP, resulting in a 20% boost in client productivity
- Developed unique ERP solution frameworks, reducing project delivery time by 15% and improving client operational efficiency.
Education
PG Diploma - Supply Chain Management
Lambton College
01.2024
MBA - Finance and Operations
APJ Abdul Kalam Technological University
01.2020
Bachelor’s degree - Electronics and Communication Engineering
MG University
01.2017
Skills
- Data analysis and reporting
- Business Process improvement
- Requirement gathering
- Business process mapping
- RFI/RFP solution documentation
- Strong organizational and follow-up skills
- Analytical and Problem-solving skills
- Attention to detail
- Inventory Management
- Fit Gap Analysis
- Vendor selection, Procurement specification creation
- Critical thinking
- Communication
- Stakeholder management
- Active team player
- Software development lifecycle
- Agile Methodology
- Jira
- Hands on Experience working with ERP systems, MS Dynamics 365
- Microsoft Office, Word, advanced Excel skills including V-lookup and pivot table, Outlook, PowerPoint, Microsoft Power BI, SharePoint
Certification
- Microsoft | MS Dynamics 365 Fundamentals for ERP, 04/01/22, Present
- Microsoft | MS Power Platform Fundamentals, 03/01/22, Present
- Red Hat | Certified Engineer (RHCE), 12/01/17, 12/31/20
Additional information
- Co-op done in Wendy's mississauga, as an inventory management associate from January 2024 to April 2024
- Currently on sabbatical, available to join immediately
- Currently on work permit and willing to relocate
References
Will be provided upon request.
Timeline
Product Consultant
Tata CONSULTANCY SERVICES
11.2020 - Current
PG Diploma - Supply Chain Management
Lambton College
MBA - Finance and Operations
APJ Abdul Kalam Technological University
Bachelor’s degree - Electronics and Communication Engineering
MG University