ANMOLPREET SINGH BRAR
WINNIPEG,Canada
Summary
Personable and dedicated Customer Service Representative with extensive experience in the customer service industry. Solid team player with an upbeat and positive attitude, proven skill in establishing rapport with clients. Motivated by maintaining customer satisfaction and contributing to company success. Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses. Tech-savvy innovator with hands-on experience in emerging technologies and a strong passion for continuous improvement. Excels in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Thrives in fast-paced environments and drives technological advancements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
POSTAL CLERK & VOLUME COUNTER (On Call/Casual)
CANADA POST
Winnipeg, MB
10.2023 - Current
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Consistently met deadlines even under high-pressure circumstances while maintaining a positive attitude amongst coworkers.
- Identified opportunities for process improvements within the workplace leading to increased productivity among the team.
- Supported colleagues during peak hours, working together effectively under pressure for optimal performance.
SECURITY GUARD (On Call)
XTREME SECURITY
Winnipeg, MB
05.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
RETAIL SALES SUPPORT REPRESENTATIVE
PUROLATOR
Winnipeg, MB, Canada
04.2022 - 11.2024
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions
- Excelled in exceeding daily credit card application goals
- Liaised between customers and retail buyers to expedite orders and meet customer demands
- Mentored junior team members and managed employee relationships
- Collected deposits or payments and arranged for billing
- Conferred with customers by telephone or in person to provide information about products or services and take orders
TEAM MEMBER (Seasonal)
LIFETOUCH
Winnipeg, MB, Canada
04.2022 - 06.2022
- Worked hard to learn required tasks quickly to maximize performance
- Rotated through series of different stations based on team needs
- Built and maintained working relationships with peers and upper management
- Uphold high standards of productivity and quality in operations
BAKER
TIM HORTONS
Winnipeg, MB, Canada
10.2019 - 10.2021
- Measured, mixed and prepped raw materials according to company specifications and recipes
- Baked fresh bread and pastries for cafes and restaurants
- Inspected baking equipment in accordance with cleanliness and safety standards
- Maintained temperature, sweep and sanitation logs to document proper conditions
FRESH ASSOCIATE
WALMART
Winnipeg, MB, Canada
04.2019 - 09.2021
- Managed day-to-day operations for bakery, deli, meat, seafood and produce departments
- Established merchandising plans and created attractive displays to drive sales and revenue
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Greeted customers to determine wants or needs
Education
Graduate Certificate - INTRO TO BUSINESS
ROBERTSON COLLEGE
Winnipeg, MB06.2023
Graduate Certificate - BUILDING ENVELOPE SCIENCE
Red River College of Applied Arts, Science And Technology
Winnipeg, MB06.2023
Graduate Certificate - INFORMATION TECHNOLOGY
ROBERTSON COLLEGE
Winnipeg, MB05.2023
Certificate of Technical Studies - ELECTRIC VEHICLE TECHNOLOGY
Red River College of Applied Arts, Science And Technology
Winnipeg, MB05.2023
Graduate Certificate - COMMUNITY SERVICES
ROBERTSON COLLEGE
Winnipeg, MB04.2023
Diploma - Collision Repair Refinishing Prep Technician
Red River College of Applied Arts, Science And Technology
Winnipeg, MB07.2019
HIGH SCHOOL DIPLOMA - BUSINESS MANAGEMENT, ACCOUNTS AND ECONOMICS
GTB SCHOOL
PUNJAB05.2017
Skills
- Customer Service Industry Regulations Knowledge
- Relationship Building
- POS Systems and Ordering Platforms
- Database Management
- Report Preparation
- Issue and Complaint Resolution
- Microsoft Office
- Teamwork and Collaboration
- Policies and Procedures Adherence
- Quality Assurance Controls
- Complex Product Knowledge
Languages
English
Punjabi
Hindi
Certification
- First Aid/CPR
- Manitoba Security License
- WHMIS Certificate
- General Safety Training (GST) Certificate
- Professionalism in times of Uncertainty
Timeline
SECURITY GUARD (On Call)
XTREME SECURITY
05.2024 - Current
POSTAL CLERK & VOLUME COUNTER (On Call/Casual)
CANADA POST
10.2023 - Current
RETAIL SALES SUPPORT REPRESENTATIVE
PUROLATOR
04.2022 - 11.2024
TEAM MEMBER (Seasonal)
LIFETOUCH
04.2022 - 06.2022
BAKER
TIM HORTONS
10.2019 - 10.2021
FRESH ASSOCIATE
WALMART
04.2019 - 09.2021
Graduate Certificate - INTRO TO BUSINESS
ROBERTSON COLLEGE
Graduate Certificate - BUILDING ENVELOPE SCIENCE
Red River College of Applied Arts, Science And Technology
Graduate Certificate - INFORMATION TECHNOLOGY
ROBERTSON COLLEGE
Certificate of Technical Studies - ELECTRIC VEHICLE TECHNOLOGY
Red River College of Applied Arts, Science And Technology
Graduate Certificate - COMMUNITY SERVICES
ROBERTSON COLLEGE
Diploma - Collision Repair Refinishing Prep Technician
Red River College of Applied Arts, Science And Technology
HIGH SCHOOL DIPLOMA - BUSINESS MANAGEMENT, ACCOUNTS AND ECONOMICS
GTB SCHOOL