Seeking an opportunity where I can use my exceptional interpersonal & communication skills to answer custom inquiries and build a positive relationship between customers and the company.
Overview
2
2
years of professional experience
Work History
Customer Service Manager
Sales Manager Association
PUNJAB, INDIA
01.2023 - 11.2023
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
Researched and corrected customer concerns to promote company loyalty.
Office Cleaner
MAZADA COMPANY
SURREY, British Columbia
03.2025 - 04.2025
Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
Used time management and efficient cleaning methods to meet deadlines.
Kitchen Staff Member
Triple O's
Maple Ridge, British Columbia
04.2024 - Current
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Enhanced customer satisfaction with timely meal preparation and consistent quality.
Collaborated with team members to ensure seamless coordination during peak service hours.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Hospitality management diploma -
Western community college
03.2024
Skills
Teamwork and Collaboration
Cash Handling
Sales Promotion
Customer Service
Product and service solutions
Volunteer Work Experience
Enacts Team Lead Volunteer, Guru Nanak Public School, India, 09/2016, 03/2019, Supported females from below-poverty-line families in achieving financial empowerment.
Hobbies and Interests
Event management: Successfully organized school fests and events.
Hiking and exploring the bounty of nature in the Beautiful British Columbia.