Summary
Overview
Work History
Education
Skills
Volunteer Work Experience
Hobbies and Interests
Languages
Timeline
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Anmoldeep Kaur

Delta,BC

Summary

Seeking an opportunity where I can use my exceptional interpersonal & communication skills to answer custom inquiries and build a positive relationship between customers and the company.

Overview

2
2
years of professional experience

Work History

Customer Service Manager

Sales Manager Association
PUNJAB, INDIA
01.2023 - 11.2023
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Researched and corrected customer concerns to promote company loyalty.

Office Cleaner

MAZADA COMPANY
SURREY, British Columbia
03.2025 - 04.2025
  • Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
  • Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
  • Maintained high standards of cleanliness with thorough restroom sanitation, including scrubbing toilets, sinks, and floors.
  • Used time management and efficient cleaning methods to meet deadlines.

Kitchen Staff Member

Triple O's
Maple Ridge, British Columbia
04.2024 - Current
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Enhanced customer satisfaction with timely meal preparation and consistent quality.
  • Collaborated with team members to ensure seamless coordination during peak service hours.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

Education

Hospitality management diploma -

Western community college
03.2024

Skills

  • Teamwork and Collaboration
  • Cash Handling
  • Sales Promotion
  • Customer Service
  • Product and service solutions

Volunteer Work Experience

Enacts Team Lead Volunteer, Guru Nanak Public School, India, 09/2016, 03/2019, Supported females from below-poverty-line families in achieving financial empowerment.

Hobbies and Interests

  • Event management: Successfully organized school fests and events.
  • Hiking and exploring the bounty of nature in the Beautiful British Columbia.

Languages

English
Professional Working
Punjabi
Full Professional

Timeline

Office Cleaner

MAZADA COMPANY
03.2025 - 04.2025

Kitchen Staff Member

Triple O's
04.2024 - Current

Customer Service Manager

Sales Manager Association
01.2023 - 11.2023

Hospitality management diploma -

Western community college
Anmoldeep Kaur