Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Sports, Travel
Timeline
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Ankush Premdas Gupta

Montreal,QC

Summary

Creative Business Owner with exceptional background spent in Akshara Mobile Sales And Services. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Mobile Shop Owner

Akshara Mobile Sales And Services
2012.09 - 2023.05
  • Extensive Sales and Marketing Knowledge
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Airport Customer Service Agent

Chhatrapati Shivaji Maharaj International Airport
2011.01 - 2012.02
  • Verified identification and travel documents to efficiently board passengers for on-time departure.
  • Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
  • Coordinated with ramp agents to successfully store, remove and transport customer baggage.
  • Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.

Education

High School Diploma -

Frankfinn Institute Of Air Hostess Training
Mumbai, India
03.2011

High School Diploma -

Maharashtra Board
Mumbai
05.2010

Skills

  • Mathematical Calculation and Reasoning
  • Program Optimization
  • Special Promotions Planning
  • Office Systems Management
  • Verbal and Written Communication
  • Customer Relations
  • Equipment Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 10 staff members.

Languages

English
Professional Working
Hindi
Native or Bilingual
Marathi
Native or Bilingual

Certification

  • Advance Aviation Course, Galileo by Travelport - { 5 Months }

Sports, Travel

 Traveling gives me a good opportunity to learn a lot about the history of the each country I visit, to see cultural and historical places, to meet people of different nationalities, and to learn a lot about their traditions, customs and culture. In other words. I can expand my worldview and my mind.  Investing emotionally into a team's success can bring great joy to your world. It allows me to experience a range of emotions ranging from disappointment and sadness through to excitement, relief and pride. People are drawn to teams for many reasons, primarily rooting for a team leads to a deeper enjoyment in watching the game. 

Timeline

Mobile Shop Owner

Akshara Mobile Sales And Services
2012.09 - 2023.05

Airport Customer Service Agent

Chhatrapati Shivaji Maharaj International Airport
2011.01 - 2012.02

High School Diploma -

Frankfinn Institute Of Air Hostess Training

High School Diploma -

Maharashtra Board
  • Advance Aviation Course, Galileo by Travelport - { 5 Months }
Ankush Premdas Gupta